Public Tickets
Luke
Mega MenuClosed
TheGem (WPBakery)
Updated January 9, 2017 at 6:30pm
4
Most recent comment from Oliver:You are welcome!
nrayphan
Gap between blocksClosed
TheGem (WPBakery)
Updated January 9, 2017 at 6:07pm
2
Most recent comment from Oliver:HI!Pls. set margin and padding 0 in the last row setting > design options. or use following css:
body .wpb_row {
margin-bottom: 0;
}
BDS
Checkopout Payment confirmation pageClosed
TheGem (WPBakery)
Updated January 9, 2017 at 5:32pm
3
Most recent comment from [deleted]:Hi,This is woocommerce interface. Please check its documentation or contact its support.
BDS
Checkout PageClosed
TheGem (WPBakery)
Updated January 9, 2017 at 5:18pm
2
Most recent comment from [deleted]:Hi,1. You need to install child theme.2.Copy woocommerce/checkout/form-checkout.php from main theme to child and change its code.
Mocmot
Open link in a new tab (footer)Closed
TheGem (WPBakery)
Updated January 9, 2017 at 4:39pm
2
Most recent comment from Oliver:HI! You can add html in the footer.php. (/wp-content/themes/thegem/footer.php)line 53It's template, just copy it to the child theme.
Samet Ozden
Blog's QuestionsClosed
TheGem (WPBakery)
Updated January 9, 2017 at 1:36pm
5
Most recent comment from Samet Ozden:Ok. Thanx. i found it this code is true working
div.post-related-posts {
display: none;
}
whoozben
move and add sectionsClosed
TheGem (WPBakery)
Updated January 9, 2017 at 11:51am
6
Most recent comment from Oliver:HI!Just upload image to the media library and set it's ID.
okeyjr
My Sliders will not load.Closed
TheGem (WPBakery)
Updated January 9, 2017 at 11:38am
2
Most recent comment from Oliver:HI!pls. share the wp-admin access, we'll check.
kreativelement
Using Commas in Line Chart DataClosed
TheGem (WPBakery)
Updated January 9, 2017 at 11:20am
4
Most recent comment from Oliver:Sorry, no. Commas breaks algorithm of the script work.
JOUH
Removing the Search Icon in the menuClosed
TheGem (WPBakery)
Updated January 8, 2017 at 3:02am
7
Most recent comment from JOUH:http://farmbox.ae/but what do want to achieve?
bailtree
Loading unsafe scripts in chrome (SSL website)Closed
TheGem (WPBakery)
Updated January 8, 2017 at 5:00am
2
Most recent comment from bailtree:please close the ticket, I don't have this issue anymore.. thanks
David
broken pluginsClosed
TheGem (WPBakery)
Updated January 7, 2017 at 6:17pm
1
Most recent comment from David:Hello,
I tried uploading the theme but the plugins are broken when i try to import the demo. Thanks
kreativelement
Pre-loading Charts Before Scrolling PastClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:37pm
2
Most recent comment from Oliver:Sorry, no it's shortcodes of visual composer, we can't add any changes in it's code.
kreativelement
Making Bar Chart Size ConsistentClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:34pm
2
Most recent comment from Oliver:HI!It's canvas, impossible to edit canvas via css.
kreativelement
Editing Y-axis on Line ChartsClosed
TheGem (WPBakery)
Updated January 6, 2017 at 4:31pm
2
Most recent comment from Oliver:Hi!Sorry, no.