Public Tickets
hema77
Background Image SizeClosed
TheGem (WPBakery)
Updated January 17, 2017 at 11:07am
2
Most recent comment from Oliver:HI!
The best way is to use cover style for mobile.
You can:
1. Add any custom class to the row, were you need to change background for example "custom-bg-1". (screen 2818)
2. Use next css if ...
jasonrae
Testimonial SliderClosed
TheGem (WPBakery)
Updated January 17, 2017 at 4:17am
4
Most recent comment from jasonrae:When we add testimonials to the slider some are short and some are really long, so its tall on the short ones and stays that way. Its not adjusting the height of the slider for the exact size of the t ...
Kyrijones86
No sidebar in demo pagesClosed
Scalia
Updated January 16, 2017 at 6:41pm
2
Most recent comment from [deleted]:Hi,Where can I see your problem?
Guy Townsend
TestimonialsClosed
TheGem (WPBakery)
Updated January 16, 2017 at 4:11pm
6
Most recent comment from Oliver:Yes, we'll do it in the feature.
jasonrae
Paddings In top and bottom marginsClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:53pm
4
Most recent comment from Oliver:Yes you can add it in the custom css field of the page.If don't work, add "body"i.e.
body .block-content {
padding-top: 40px;
padding-bottom: 50px !important;
}
Roboron74
Agency NEWClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:21pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jose
Problems to import widgetClosed
TheGem (WPBakery)
Updated January 16, 2017 at 2:39pm
3
Most recent comment from Oliver:HI!Sorry for delay, because of weekend.It's bug of this plugin, author must fix it soon or a workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true) ...
ndduong
It takes a long time to change fontClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:36pm
2
Most recent comment from Oliver:HI!You need to clean your browsder cash of press ctrl + f5 on your page.And pls. deactivate all cash plugins.
Damir Erak
Import Widgets errorClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:04pm
2
Most recent comment from Oliver:HI!It's the bug of this plugin.Author must fix it soon.or:A workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true);
And temporarily remove or commen ...
SeanToro
Video RowClosed
TheGem (WPBakery)
Updated January 16, 2017 at 11:56am
2
Most recent comment from [deleted]:Hi,You can use it in fullwidth shortcode.
Kyrijones86
Theme options... coloursClosed
Scalia
Updated January 13, 2017 at 7:01pm
2
Most recent comment from Oliver:HI!Did you clean you browser cash?or pls. press ctrl + f5
jasonrae
Custom SidebarsClosed
TheGem (WPBakery)
Updated January 13, 2017 at 5:45pm
3
Most recent comment from Oliver:Pls. check attach.
Shazia Khan
Site is not responsive, Images are not populating on mobile viewClosed
TheGem (WPBakery)
Updated January 13, 2017 at 3:00pm
6
Most recent comment from Oliver:This is because you have have a lot of dividers and margins. The best way if to hide this block for mobile and create mobile optimized. (Without dividers)pls. check this video:You can hide and show ...
Datasymposium
font the gem with code 64Closed
TheGem (WPBakery)
Updated January 13, 2017 at 2:53pm
2
Most recent comment from Oliver:HI!Yes, It's sprite of the icons.
John McCammon
PluginClosed
TheGem (WPBakery)
Updated January 13, 2017 at 2:01pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...