Public Tickets
jasonrae
Paddings In top and bottom marginsClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:53pm
4
Most recent comment from Oliver:Yes you can add it in the custom css field of the page.If don't work, add "body"i.e.
body .block-content {
padding-top: 40px;
padding-bottom: 50px !important;
}
Roboron74
Agency NEWClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:21pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jose
Problems to import widgetClosed
TheGem (WPBakery)
Updated January 16, 2017 at 2:39pm
3
Most recent comment from Oliver:HI!Sorry for delay, because of weekend.It's bug of this plugin, author must fix it soon or a workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true) ...
ndduong
It takes a long time to change fontClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:36pm
2
Most recent comment from Oliver:HI!You need to clean your browsder cash of press ctrl + f5 on your page.And pls. deactivate all cash plugins.
Damir Erak
Import Widgets errorClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:04pm
2
Most recent comment from Oliver:HI!It's the bug of this plugin.Author must fix it soon.or:A workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true);
And temporarily remove or commen ...
SeanToro
Video RowClosed
TheGem (WPBakery)
Updated January 16, 2017 at 11:56am
2
Most recent comment from [deleted]:Hi,You can use it in fullwidth shortcode.
Kyrijones86
Theme options... coloursClosed
Scalia
Updated January 13, 2017 at 7:01pm
2
Most recent comment from Oliver:HI!Did you clean you browser cash?or pls. press ctrl + f5
jasonrae
Custom SidebarsClosed
TheGem (WPBakery)
Updated January 13, 2017 at 5:45pm
3
Most recent comment from Oliver:Pls. check attach.
Shazia Khan
Site is not responsive, Images are not populating on mobile viewClosed
TheGem (WPBakery)
Updated January 13, 2017 at 3:00pm
6
Most recent comment from Oliver:This is because you have have a lot of dividers and margins. The best way if to hide this block for mobile and create mobile optimized. (Without dividers)pls. check this video:You can hide and show ...
Datasymposium
font the gem with code 64Closed
TheGem (WPBakery)
Updated January 13, 2017 at 2:53pm
2
Most recent comment from Oliver:HI!Yes, It's sprite of the icons.
John McCammon
PluginClosed
TheGem (WPBakery)
Updated January 13, 2017 at 2:01pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
wlm2015
Ticksy Emails are showing 503 errorClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:29pm
2
Most recent comment from Oliver:HI!
We apologies for this inconvenience. There were some server troubles. Now it's must work fine.
wlm2015
List of icon codesClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:25pm
8
Most recent comment from Oliver:Pls. try now.
tdung0503
About setup the shop layoutClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:13pm
2
Most recent comment from Oliver:HI!pls. check: Before importing shop demos you need to install woocommerse plugin.
BDS
Product Share on facebookClosed
TheGem (WPBakery)
Updated January 12, 2017 at 12:06pm
4
Most recent comment from [deleted]:Our theme print opengraph tags in html code only on posts or portfolio items pages. We can enable opengraph tags for products pages on your site. Or you can install some SEO plugin (like YOAST SEO). ...