Public Tickets
Guy Townsend
TestimonialsClosed
TheGem (WPBakery)
Updated January 16, 2017 at 4:11pm
6
Most recent comment from Oliver:Yes, we'll do it in the feature.
jasonrae
Paddings In top and bottom marginsClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:53pm
4
Most recent comment from Oliver:Yes you can add it in the custom css field of the page.If don't work, add "body"i.e.
body .block-content {
padding-top: 40px;
padding-bottom: 50px !important;
}
Roboron74
Agency NEWClosed
TheGem (WPBakery)
Updated January 16, 2017 at 3:21pm
2
Most recent comment from Oliver:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jose
Problems to import widgetClosed
TheGem (WPBakery)
Updated January 16, 2017 at 2:39pm
3
Most recent comment from Oliver:HI!Sorry for delay, because of weekend.It's bug of this plugin, author must fix it soon or a workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true) ...
ndduong
It takes a long time to change fontClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:36pm
2
Most recent comment from Oliver:HI!You need to clean your browsder cash of press ctrl + f5 on your page.And pls. deactivate all cash plugins.
Damir Erak
Import Widgets errorClosed
TheGem (WPBakery)
Updated January 16, 2017 at 1:04pm
2
Most recent comment from Oliver:HI!It's the bug of this plugin.Author must fix it soon.or:A workaround would be to temporarily add this to wp-config.php:
define('ALLOW_UNFILTERED_UPLOADS', true);
And temporarily remove or commen ...
SeanToro
Video RowClosed
TheGem (WPBakery)
Updated January 16, 2017 at 11:56am
2
Most recent comment from [deleted]:Hi,You can use it in fullwidth shortcode.
Kyrijones86
Theme options... coloursClosed
Scalia
Updated January 13, 2017 at 7:01pm
2
Most recent comment from Oliver:HI!Did you clean you browser cash?or pls. press ctrl + f5
jasonrae
Custom SidebarsClosed
TheGem (WPBakery)
Updated January 13, 2017 at 5:45pm
3
Most recent comment from Oliver:Pls. check attach.
Shazia Khan
Site is not responsive, Images are not populating on mobile viewClosed
TheGem (WPBakery)
Updated January 13, 2017 at 3:00pm
6
Most recent comment from Oliver:This is because you have have a lot of dividers and margins. The best way if to hide this block for mobile and create mobile optimized. (Without dividers)pls. check this video:You can hide and show ...
Datasymposium
font the gem with code 64Closed
TheGem (WPBakery)
Updated January 13, 2017 at 2:53pm
2
Most recent comment from Oliver:HI!Yes, It's sprite of the icons.
John McCammon
PluginClosed
TheGem (WPBakery)
Updated January 13, 2017 at 2:01pm
2
Most recent comment from Oliver:HI!
You need at first update gem elements plugin. (We upload new version 2 weeks ago)
If you can't enter to the the wp-admin area:
1. Via ftp remove folder
/wp-content/plugins/thegem-elements ...
wlm2015
Ticksy Emails are showing 503 errorClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:29pm
2
Most recent comment from Oliver:HI!
We apologies for this inconvenience. There were some server troubles. Now it's must work fine.
wlm2015
List of icon codesClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:25pm
8
Most recent comment from Oliver:Pls. try now.
tdung0503
About setup the shop layoutClosed
TheGem (WPBakery)
Updated January 13, 2017 at 1:13pm
2
Most recent comment from Oliver:HI!pls. check: Before importing shop demos you need to install woocommerse plugin.