Public Tickets
KI69EATH
Menus BrokenClosed
TheGem(Elementor)
Updated June 24, 2021 at 1:29pm
6
Most recent comment from Oliver:it's a bit another setting, I'm sure it's cached. in any case, use my CSS code, it's a good workaround this will work and won't give you any problems in the future.
FotG
customisationClosed
TheGem(Elementor)
Updated June 24, 2021 at 10:53am
4
Most recent comment from Michael:Yes, indeed, I thought I had already answered your questions regarding Custom Footer, sorry.
Marvin
Demo content photos/images License inlcuded?Closed
TheGem(Elementor)
Updated June 24, 2021 at 9:20am
4
Most recent comment from Oliver:images from here:https://www.freepik.com/
FotG
customisationClosed
TheGem(Elementor)
Updated June 23, 2021 at 10:57am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2808500/ ticket.
Juan
Activation issuesClosed
TheGem (WPBakery)
Updated June 23, 2021 at 9:29am
4
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
soulsurf
Different Header on subpagesClosed
TheGem (WPBakery)
Updated June 23, 2021 at 8:56am
6
Most recent comment from Michael:In a theme, you can only change the menu on a separate page.Please contact us if you have any questions.
patriciaPBW
the cart button disappears in the same product, is it a cache problem?Closed
TheGem (WPBakery)
Updated June 22, 2021 at 7:35am
6
Most recent comment from Oliver:You're welcome!
Mwijaya20 Wijaya
Issue When Install The Demo ImportClosed
TheGem(Elementor)
Updated June 21, 2021 at 11:29am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied there.
JPatrick2323
Demo Import. ErrorClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:55am
2
Most recent comment from Michael:HI!Please read https://codexthemes.ticksy.com/ticket/2804781/ ticket.
SammyJeany86
Variation Image not updating when variation selectedClosed
TheGem(Elementor)
Updated June 18, 2021 at 8:54am
2
Most recent comment from Michael:HI!Please temporarily disable third-party plugins on your site to exclude their influence on this problem.
michelecarbone1
Product variations image not refreshingClosed
TheGem(Elementor)
Updated June 17, 2021 at 2:04pm
4
Most recent comment from Oliver:Hi SammyJeany86,pls. create new ticket with wp-admin access, we'll check it out
sterling hial
Need demo background image originalClosed
Cryption
Updated June 17, 2021 at 1:22pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
Louis Lapointe
navigation dots colorClosed
TheGem(Elementor)
Updated June 17, 2021 at 9:54am
4
Most recent comment from Oliver:Weclome!
rahilmehta
Changing Header ImageClosed
TheGem(Elementor)
Updated June 15, 2021 at 9:44am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access? I need to see your settings
Tynah
Technical helpClosed
TheGem (WPBakery)
Updated June 14, 2021 at 1:50pm
6
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!