Public Tickets
giuseppedb
InstallationClosed
TheGem(Elementor)
Updated November 18, 2021 at 10:49am
8
Most recent comment from Oliver:issue fixed in the theme core, you won't face it again.
ktsolakidis
custom title backgroundClosed
TheGem(Elementor)
Updated November 17, 2021 at 1:22pm
10
Most recent comment from Oliver:But from there I can only se a fixed background for EVERY post. Not dynamically set each post's featured image as background. Right ? - yes.it's a heading widget, added it here:https://o ...
MARIE SO
configurationClosed
TheGem (WPBakery)
Updated November 16, 2021 at 10:57am
3
Most recent comment from MARIE SO:Oh my God I think i am gonna ask to be refund Because you are always wasting my time and never answear me !!
Martin
Landing PageClosed
TheGem(Elementor)
Updated November 16, 2021 at 8:05am
2
Most recent comment from Oliver:Hi,https://plattdigitalmarketing.com/wp-admin/post.php?post=2290&action=elementor working for me without the problems. pls. give me link to the page with the issue
Marcel Toffel
installationClosed
TheGem (WPBakery)
Updated November 16, 2021 at 7:59am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
CRISTIAN BROLO
Can't Edit TeamClosed
TheGem(Elementor)
Updated November 11, 2021 at 10:56am
4
Most recent comment from Oliver:Hi,Its the same editing a team demo member right?? or is better to create a new one? - no difference...
13ffingers
theme to subdomainClosed
Activation Problems in TheGem Theme.
Updated November 11, 2021 at 7:17am
4
Most recent comment from Oliver:Please refer to Envato’s license policy for all questions concerning the purchased license: https://themeforest.net/licenses/terms/regular To keep it short: one regular license allows you to use T ...
Paul
Design responsiveClosed
TheGem (WPBakery)
Updated November 10, 2021 at 8:20am
4
Most recent comment from Michael:First, you haven't updated the theme.Secondly, the column width corresponds to the settings that you set in the settings.You need to use these settings, for example:
edercarreratorres
You claim to have more than 400+ templates but when I installed the file you only have 113Closed
TheGem(Elementor)
Updated November 9, 2021 at 8:20am
4
Most recent comment from Oliver:Hi,
We have much more than 400 templates, you can import separate pages in gem import plugin:
https://codex-themes.com/thegem/documentation/#one-click-import-of-demo-content
Also pls. take a look to ...
Teresa
https://codex-themes.com/thegem/gem-cryptocoin/Closed
TheGem(Elementor)
Updated November 9, 2021 at 7:43am
4
Most recent comment from Oliver:HI,pls. create separate ticket with WP admin access, I'll check it out
VisionaryMerger
Sir, I am facing some issues when i install this theme, i also open a ticket for this issue, and now the neesage appears that you exceed the acivation limit for purchase keyClosed
TheGem(Elementor)
Updated November 8, 2021 at 8:55am
3
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
yannick
binance connexionClosed
Cryption
Updated November 5, 2021 at 1:20pm
2
Most recent comment from Oliver:Hi,You need to use third-party plugins, may be this one: https://wordpress.org/plugins/mycryptocheckout/
etouilloux
Portfolio items not displaying - Problem with taxonomy?Closed
TheGem (WPBakery)
Updated November 4, 2021 at 7:29am
2
Most recent comment from Oliver:Hi,Sorry, I can't say you anything without the access, can you set the site to any test hosting?
Stefano Becheroni
"TheGem Blocks" for Elementor?Closed
TheGem (WPBakery)
Updated November 1, 2021 at 7:19am
2
Most recent comment from Michael:HI!Yes, TheGem Blocks are also available for the Elementor version of the theme.
Kovacn12
header - block contentClosed
TheGem(Elementor)
Updated October 26, 2021 at 12:20pm
10
Most recent comment from Oliver:Welcome!