Public Tickets
liliaf
not able to updateClosed
TheGem (WPBakery)
Updated May 3, 2022 at 7:46am
2
Most recent comment from Oliver:Hi, please try to use the following username to login: RVReviews
23desarrollos
breadcrumbs languageClosed
TheGem(Elementor)
Updated May 3, 2022 at 7:25am
2
Most recent comment from Oliver:HI,Add this code to the functions.php of the child theme:
function thegem_change_text( $translated_text ) {
if ( $translated_text == 'Home' ) {
$translated_text = 'inicio� ...
Ziad
License DeactivatedClosed
TheGem(Elementor)
Updated May 2, 2022 at 11:27am
4
Most recent comment from Oliver:Hi,No, don't worry, nothing will be lost.
carTransport
Search is not working for pagesClosed
TheGem (WPBakery)
Updated May 2, 2022 at 6:39am
2
Most recent comment from Oliver:Hi,Sorry for delay, activate post types you need here:https://www.heavyequipmentshipper.com/wp-admin/admin.php?page=thegem-theme-options#/archive-pages/search
markvdam
Unable to verify purchase codeClosed
TheGem(Elementor)
Updated May 2, 2022 at 6:32am
2
Most recent comment from Oliver:Ok, thank you for letting know
Ali
This theme demos pages are not instaling properlyClosed
TheGem(Elementor)
Updated April 28, 2022 at 12:46pm
13
Most recent comment from Oliver:Replied in the ticket.
Leonardo
Logo does not load after updateClosed
TheGem (WPBakery)
Updated April 28, 2022 at 9:32am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access?
Alejandro
How can I download some examples of contact formsClosed
TheGem (WPBakery)
Updated April 28, 2022 at 9:28am
4
Most recent comment from Oliver:Hi,pls. check it in the blocks plugin:https://codex-themes.com/thegem/documentation/blocks/
STLChangeFTF
Text BreakingClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:46am
4
Most recent comment from Oliver:You're welcome!
SonjaLotz
Featured Properties on Home Page out of alignmentClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:43am
4
Most recent comment from Oliver:You're welcome!
Sophie_Digital_Solutions
problem with templateClosed
TheGem(Elementor)
Updated April 28, 2022 at 6:43am
4
Most recent comment from Oliver:Hi,
pls. provide wp-admin access
Sascha Klein
Question about Overlay Holder in DemoClosed
TheGem(Elementor)
Updated April 27, 2022 at 6:40am
4
Most recent comment from Michael:Unfortunately, this functionality is not available to users.
trido
Can't import demo contentClosed
TheGem (WPBakery)
Updated April 26, 2022 at 8:28am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access and link to the page you need to import?
BogossConstruct Sergiu
errorClosed
TheGem(Elementor)
Updated April 26, 2022 at 7:53am
4
Most recent comment from Oliver:HI,Sorry for delay, replied there.
Jessica
Elementor and Gem conflictClosed
TheGem(Elementor)
Updated April 25, 2022 at 10:28am
4
Most recent comment from Michael:Please change these values:https://new.racetothesun.co.za/wp-admin/admin.php?page=thegem-dashboard-welcome