Public Tickets
Barrilab
Good morning, It tells me it’s well activated and then won’t let me update it or watch the demos.Closed
Activation Problems in TheGem Theme.
Updated August 13, 2021 at 8:52am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
markvdam
Load custom fonts from specific folderClosed
TheGem(Elementor)
Updated August 13, 2021 at 8:42am
9
Most recent comment from Oliver:Welcome!
Marvin
Footer - not working on default settings!!?Closed
TheGem(Elementor)
Updated August 13, 2021 at 7:36am
4
Most recent comment from Oliver:Hi,I don't see any problems, I set footer here:https://noparade.de/wp-admin/admin.php?page=thegem-theme-options#/single-pages/pageAnd see it's working....
FotG
Customisation Mobile Home IconClosed
TheGem(Elementor)
Updated August 12, 2021 at 11:19am
8
Most recent comment from Oliver:Welcome!
FotG
FaviconClosed
TheGem(Elementor)
Updated August 12, 2021 at 10:24am
4
Most recent comment from Oliver:HI,Can you install this plugin:https://wordpress.org/plugins/really-simple-ssl/And check is the issue still there?
Beewax
Blog CommentClosed
TheGem (WPBakery)
Updated August 12, 2021 at 6:48am
4
Most recent comment from Oliver:Hi,You can add this code to the functions.php of the child theme:https://gist.github.com/mattclements/eab5ef656b2f946c4bfbComments will be removed.
Maite Sánchez
Purchase codeClosed
TheGem (WPBakery)
Updated August 10, 2021 at 12:43pm
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
Valérie Nomain
direct linkClosed
TheGem(Elementor)
Updated August 9, 2021 at 7:21am
2
Most recent comment from Oliver:Hi,Take a look:https://codex-themes.com/thegem/documentation/#one-page-website
aneeshmangla
Onepage & ScrollersClosed
TheGem(Elementor)
Updated August 9, 2021 at 7:20am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
Noctris
Current Year Shortcode or CodeClosed
TheGem(Elementor)
Updated August 6, 2021 at 11:49am
6
Most recent comment from Oliver:Ok, thank you, we'll add it to theme theme in the future theme updates
FotG
customisationClosed
TheGem(Elementor)
Updated August 3, 2021 at 1:19pm
2
Most recent comment from Oliver:HI,Testing it now, I hope very soon...
mayankg507
BLocksClosed
TheGem (WPBakery)
Updated August 3, 2021 at 11:03am
2
Most recent comment from Oliver:Hi,Plugins should be installed during the plugins installation, can you give me wp-admin access? I'll check your isntall.
Aran
GuideClosed
TheGem(Elementor)
Updated August 2, 2021 at 6:41am
5
Most recent comment from Oliver:Welcome!
Zepp61
license key stopped workingClosed
Cryption
Updated July 30, 2021 at 8:19am
4
Most recent comment from Oliver:Welcome!
Zepp61
Waiting for reply on license key stopped working 4 hours now!Closed
Cryption
Updated July 30, 2021 at 8:18am
4
Most recent comment from Oliver:Welcome!