Public Tickets
Bruce Breton
I have purchased 5 licenses, why do they say activated but not workClosed
TheGem (WPBakery)
Updated June 14, 2021 at 12:51pm
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
moniperezh
virus y error de sintaxisClosed
Cryption
Updated June 14, 2021 at 12:04pm
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
Stefano Becheroni
submenu trigger in overlay menuClosed
TheGem (WPBakery)
Updated June 14, 2021 at 10:59am
5
Most recent comment from Oliver:Welcome!
Tina McDowell
BUTTON IN MENUClosed
TheGem (WPBakery)
Updated June 10, 2021 at 1:21pm
3
Most recent comment from Michael:HI!Please contact us if you have any questions.
Christine
Demo Import - pages look weirdClosed
TheGem(Elementor)
Updated June 9, 2021 at 1:38pm
7
Most recent comment from Oliver:HI,Try to make database reset, with this plugin:https://wordpress.org/plugins/wordpress-database-reset/Check your PHP limits:Recommended PHP SettingsAnd then start import again.
Charlotte S
Custom HeadingsClosed
TheGem (WPBakery)
Updated June 9, 2021 at 7:48am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin access.
Kevin
Social Media IconClosed
TheGem(Elementor)
Updated June 7, 2021 at 8:35am
2
Most recent comment from Oliver:Hi,Can you give me wp-admin access?
joelcmellor
Search Result PageClosed
TheGem(Elementor)
Updated June 7, 2021 at 8:35am
6
Most recent comment from Oliver:HI,You can copy:/wp-content/themes/thegem/search.phpTo the child theme and make the changes you need there.
cyunen
add social media icons footerClosed
Scalia
Updated June 4, 2021 at 8:57am
7
Most recent comment from Oliver:You're welcome!
Scamkiller
Import demo (ICO LANDING COLOR)Closed
Cryption
Updated June 4, 2021 at 8:16am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out.
cyunen
Change the colors dots gallery carouselClosed
Scalia
Updated June 3, 2021 at 8:18am
4
Most recent comment from Michael:You're welcome!
grzegorzchicago
WidgetClosed
TheGem (WPBakery)
Updated June 2, 2021 at 10:35am
4
Most recent comment from Michael:If the global widget settings are enabled on the post pages on your site, you can simply add the widget you want in the widget settings. If the pages use custom widgets, you need to edit each page sep ...
chanukarck
Backend errorClosed
TheGem(Elementor)
Updated June 2, 2021 at 7:21am
2
Most recent comment from Oliver:Hi,pls. give me FTP access.
cyunen
change the colors of the social media iconsClosed
Scalia
Updated June 1, 2021 at 9:17am
2
Most recent comment from Oliver:HI!
pls. use following CSS:
.top-area-socials .socials-item a:after {
color: #000;
}
.top-area-socials .socials-item:hover a:after {
color: #ccc;
}
cyunen
add social media iconsClosed
Scalia
Updated June 1, 2021 at 9:16am
2
Most recent comment from Oliver:Hi,Take a look:Adding your own font icons / social icons