Public Tickets
mrcambridge
Deregistered DomainClosed
Activation Problems in TheGem Theme.
Updated July 18, 2021 at 12:22pm
14
Most recent comment from Oliver:HI,Replied in another ticket
Taylor
Issue Import TheGem Demo Import (for Elemantor)Closed
TheGem(Elementor)
Updated July 18, 2021 at 12:17pm
2
Most recent comment from Oliver:HI,pls. give me wp-admin access, I'll check it out
sanaz
problem with custom cssClosed
TheGem (WPBakery)
Updated July 16, 2021 at 10:15am
4
Most recent comment from Oliver:pls. give me wp-admin access, I'll check it out
ecollinsbilling
Issue with bakery recognizing active license.Closed
TheGem (WPBakery)
Updated July 16, 2021 at 9:41am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Islam_hussin
Slider Revolution RTL problemClosed
TheGem (WPBakery)
Updated July 15, 2021 at 8:40am
2
Most recent comment from Oliver:HI,
Replied in the ticket.
Tsalex09
slow loadingClosed
TheGem(Elementor)
Updated July 14, 2021 at 12:56pm
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
1Paulo
phpClosed
TheGem (WPBakery)
Updated July 13, 2021 at 1:35pm
6
Most recent comment from Oliver:Nothing, just use last theme version.
Noctris
Icons in MenuClosed
TheGem(Elementor)
Updated July 12, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Sorry, from the box we don't have this feature, the simples way will be add it via CSS and :before
#primary-menu.no-responsive>li>a:before {
content: '111'
font-fa ...
kocharneha
2 products in a row for mobile viewClosed
TheGem (WPBakery)
Updated July 6, 2021 at 10:35am
2
Most recent comment from Michael:HI!Please use the Product Grid element.
Rumen
Adding iconsClosed
Cryption
Updated July 5, 2021 at 10:46am
2
Most recent comment from Oliver:HI,Where you need to add icon? Can you give me wp-admin and FTP access?
chanukarck
Website speedupClosed
TheGem(Elementor)
Updated July 2, 2021 at 7:34am
2
Most recent comment from Oliver:Hi,Take a look:Increasing Pagespeed
buildge
Dynamic header linksClosed
TheGem(Elementor)
Updated June 30, 2021 at 9:12am
2
Most recent comment from Michael:HI!Please watch this video:
zouavre
Navigation DotsClosed
TheGem (WPBakery)
Updated June 28, 2021 at 8:12am
5
Most recent comment from Oliver:Did you add the slide name? Take a look at the video:
Marvin
Top Bar Button - Font + Font Size + Weight - Customize?!Closed
TheGem(Elementor)
Updated June 25, 2021 at 12:31pm
4
Most recent comment from Oliver:HI!
CSS example:
.top-area .gem-button.gem-button-style-outline {
font-family: 'Source Sans Pro';
font-size: 20px;
font-weight: 500;
}
David Dung
Error demo fullscreen-vertical-slider-1Closed
TheGem (WPBakery)
Updated June 25, 2021 at 11:39am
6
Most recent comment from Oliver:Take a look:https://bdibglobal.co.uk/