Public Tickets
Bobv11
Donut chartClosed
TheGem(Elementor)
Updated November 23, 2021 at 1:36pm
2
Most recent comment from Oliver:Hi,English pls.
Juan Gavela
Install child user iconClosed
TheGem (WPBakery)
Updated November 22, 2021 at 8:34am
2
Most recent comment from Oliver:Hi,Take a look:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
cabla114
Portfolio gridClosed
TheGem(Elementor)
Updated November 22, 2021 at 6:50am
2
Most recent comment from Oliver:ok, thank you for letting know
inkyd
Size GuideClosed
TheGem (WPBakery)
Updated November 19, 2021 at 7:23am
4
Most recent comment from Oliver:Ok, thank you for letting know
giuseppedb
InstallationClosed
TheGem(Elementor)
Updated November 18, 2021 at 10:49am
8
Most recent comment from Oliver:issue fixed in the theme core, you won't face it again.
ktsolakidis
custom title backgroundClosed
TheGem(Elementor)
Updated November 17, 2021 at 1:22pm
10
Most recent comment from Oliver:But from there I can only se a fixed background for EVERY post. Not dynamically set each post's featured image as background. Right ? - yes.it's a heading widget, added it here:https://o ...
MARIE SO
configurationClosed
TheGem (WPBakery)
Updated November 16, 2021 at 10:57am
3
Most recent comment from MARIE SO:Oh my God I think i am gonna ask to be refund Because you are always wasting my time and never answear me !!
Martin
Landing PageClosed
TheGem(Elementor)
Updated November 16, 2021 at 8:05am
2
Most recent comment from Oliver:Hi,https://plattdigitalmarketing.com/wp-admin/post.php?post=2290&action=elementor working for me without the problems. pls. give me link to the page with the issue
Marcel Toffel
installationClosed
TheGem (WPBakery)
Updated November 16, 2021 at 7:59am
2
Most recent comment from Oliver:Hi,pls. give me wp-admin and FTP access, I'll check it out
CRISTIAN BROLO
Can't Edit TeamClosed
TheGem(Elementor)
Updated November 11, 2021 at 10:56am
4
Most recent comment from Oliver:Hi,Its the same editing a team demo member right?? or is better to create a new one? - no difference...
13ffingers
theme to subdomainClosed
Activation Problems in TheGem Theme.
Updated November 11, 2021 at 7:17am
4
Most recent comment from Oliver:Please refer to Envato’s license policy for all questions concerning the purchased license: https://themeforest.net/licenses/terms/regular To keep it short: one regular license allows you to use T ...
Paul
Design responsiveClosed
TheGem (WPBakery)
Updated November 10, 2021 at 8:20am
4
Most recent comment from Michael:First, you haven't updated the theme.Secondly, the column width corresponds to the settings that you set in the settings.You need to use these settings, for example:
edercarreratorres
You claim to have more than 400+ templates but when I installed the file you only have 113Closed
TheGem(Elementor)
Updated November 9, 2021 at 8:20am
4
Most recent comment from Oliver:Hi,
We have much more than 400 templates, you can import separate pages in gem import plugin:
https://codex-themes.com/thegem/documentation/#one-click-import-of-demo-content
Also pls. take a look to ...
Teresa
https://codex-themes.com/thegem/gem-cryptocoin/Closed
TheGem(Elementor)
Updated November 9, 2021 at 7:43am
4
Most recent comment from Oliver:HI,pls. create separate ticket with WP admin access, I'll check it out
VisionaryMerger
Sir, I am facing some issues when i install this theme, i also open a ticket for this issue, and now the neesage appears that you exceed the acivation limit for purchase keyClosed
TheGem(Elementor)
Updated November 8, 2021 at 8:55am
3
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...