Public Tickets
Kovacn12
LayerSlider pluginClosed
TheGem(Elementor)
Updated October 25, 2021 at 2:26pm
4
Most recent comment from Oliver:Welcome!
kayasorkin
TheGem Portfolio gridClosed
TheGem(Elementor)
Updated October 20, 2021 at 1:14pm
9
Most recent comment from Oliver:Welcome!
Marco
Annoying WP editorClosed
TheGem (WPBakery)
Updated October 20, 2021 at 11:11am
2
Most recent comment from Oliver:Hi,
Take a look:
https://www.wpbeginner.com/plugins/how-to-disable-gutenberg-and-keep-the-classic-editor-in-wordpress/
ajotta
Translate CountdownClosed
TheGem (WPBakery)
Updated October 18, 2021 at 6:19am
8
Most recent comment from Oliver:Welcome!
rds0751
many items not showingClosed
Cryption
Updated October 15, 2021 at 6:56am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
Cameron26481
Website Error ASAPClosed
Cryption
Updated October 13, 2021 at 8:53am
3
Most recent comment from Michael:HI!Please read the documentation:http://codex-themes.com/themes/documentation/cryption/#logo
Kovacn12
Translate (ALL) - loco transate - where to findClosed
TheGem(Elementor)
Updated October 13, 2021 at 6:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
Stefano Becheroni
Menu with centered logoClosed
TheGem (WPBakery)
Updated October 12, 2021 at 3:46pm
2
Most recent comment from Stefano Becheroni:I have seen the fourth option.Sorry.You can close the ticket.
4insoft
Dark theme issueClosed
Cryption
Updated October 12, 2021 at 8:09am
3
Most recent comment from 4insoft:Fixed it.
BoralStoneDivision
CopyrightClosed
TheGem(Elementor)
Updated October 7, 2021 at 6:48am
2
Most recent comment from Oliver:Hi,You can change it in the theme options, here:
Kalema Christopher
FooterClosed
TheGem(Elementor)
Updated October 7, 2021 at 6:47am
4
Most recent comment from Oliver:Hi,Can you set the site to any test hosting?
mrpatrickleddy
Changing fontsClosed
TheGem(Elementor)
Updated October 4, 2021 at 8:12am
3
Most recent comment from Oliver:Generate the font formats you can here:https://www.fontsquirrel.com/tools/webfont-generatorAfter you add it there your font will be the first in the fonts list of the theme options.
frg004
Core Web Vitals - LCP issue: longer than 2.5s (mobile)Closed
TheGem (WPBakery)
Updated October 4, 2021 at 6:37am
3
Most recent comment from Oliver:By the way take a look to this plugin:https://wp-rocket.me/?campaignid=12123134354&adgroupid=115624290686&adid=492669262243&gclid=CjwKCAjwqeWKBhBFEiwABo_XBp8ZMev18v0KWVCCtJk4bechxACWfcnNa5D8JAkU8D9aja ...
mrpatrickleddy
SliderRevolution license key is invalidClosed
TheGem(Elementor)
Updated October 4, 2021 at 6:35am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
Drago Katić
Selection of SEO PluginClosed
TheGem(Elementor)
Updated October 4, 2021 at 6:33am
4
Most recent comment from Oliver:Welcome!