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Public Tickets

ramiroquai menuClosed   TheGem (WPBakery)   Updated November 28, 2016 at 11:02am   6 Most recent comment from Oliver:Hi, pls. provide more details with screenshots, what you need to do. michelimarco Change timeline colorClosed   TheGem (WPBakery)   Updated November 26, 2016 at 10:34pm   3 Most recent comment from michelimarco:Thank you Gregor, you were very helpful! BDS single product pageClosed   TheGem (WPBakery)   Updated November 25, 2016 at 1:06pm   10 Most recent comment from erecske:It works. Thank you! fatech Override files in Child Theme /inc/Closed   TheGem (WPBakery)   Updated November 24, 2016 at 11:25am   2 Most recent comment from Oliver:HI!There are system php functions in /inc/ folder. It's not templates. They will not work with theme.  JOUH Footer Widget not alighingClosed   TheGem (WPBakery)   Updated November 23, 2016 at 9:35pm   4 Most recent comment from JOUH:ok i found source of the problemI have a 4k monitor; 3840 * 2160 resin Windows 10, when the display scaling is set to 154%= problem with the footerWhen is set to 150%: no problrmSo not a big problem, ... miam00 Search results pageClosed   TheGem (WPBakery)   Updated November 23, 2016 at 4:42pm   3 Most recent comment from miam00:THank you, much appreciated Nazmi Hares WooCommerceClosed   TheGem (WPBakery)   Updated November 23, 2016 at 3:14pm   6 Most recent comment from [deleted]:Again harydas gem's Shortcodes on WYSIWYG EditorClosed   TheGem (WPBakery)   Updated November 23, 2016 at 2:35pm   2 Most recent comment from Oliver:HI!Sorry, I think it's not possible to work with gem without visual composer. We have tons of settings in each shotrocode.  In any case if you need  to put html in text block pls. use text mode ( ... blaricom How do you update Slider Revolution plugin?Closed   TheGem (WPBakery)   Updated November 22, 2016 at 11:45am   2 Most recent comment from Oliver:HI!pls. wait some time soon we'll add it to our repository.  administration_hopeparis search optionClosed   TheGem (WPBakery)   Updated November 21, 2016 at 9:20pm   5 Most recent comment from administration_hopeparis:The plugin seems working thanks PepProduction Testemony without photoClosed   TheGem (WPBakery)   Updated November 21, 2016 at 6:38pm   2 Most recent comment from Oliver:HI! pls. use following css: .gem-testimonial-image { display: none !important; } dbelousov Top level menuClosed   TheGem (WPBakery)   Updated November 21, 2016 at 4:41pm   4 Most recent comment from dbelousov:Actually, I have sorted it out, do not worry responding :) Thanks! dreameng2013 PreloaderClosed   TheGem (WPBakery)   Updated November 21, 2016 at 4:10pm   2 Most recent comment from [deleted]:Do you want to change page or block preloader? zarmongroup2018 ​Unable to install template Closed   TheGem (WPBakery)   Updated November 21, 2016 at 3:23pm   2 Most recent comment from Oliver:HI!pls. share the wp-admin and ftp access, we'll check. (I made this ticket private) jeffreyvardy Flip BoxClosed   TheGem (WPBakery)   Updated November 21, 2016 at 1:49pm   2 Most recent comment from Oliver:HI!Sorry, In default we don't have such feature in gem. Try to find any third-party plugins.