Public Tickets
ALex
RecaptchaClosed
TheGem (WPBakery)
Updated September 3, 2020 at 2:19pm
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?
schtevey
menu heightClosed
TheGem (WPBakery)
Updated September 3, 2020 at 1:16pm
2
Most recent comment from Michael:HI!
The size of the header depends on the height of the logo.pls. use following css:
#site-header .site-title {
padding: 0px !important;
}
impactmakers3200
How did you make this?Closed
TheGem (WPBakery)
Updated September 3, 2020 at 9:30am
4
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=ceHgssahoRo&feature=emb_logo
yuneo
Change Breadcrumbs titlesClosed
TheGem (WPBakery)
Updated September 3, 2020 at 8:29am
2
Most recent comment from Michael:HI!Please use this setting:We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file language ...
BORNEOMENCO
HELP WITH ADDING PRODUCT UNITSClosed
TheGem (WPBakery)
Updated September 2, 2020 at 9:25am
2
Most recent comment from Oliver:Hi,Do you have caching enabled on the site?
JasonMarcHoffman
creating custom iconsClosed
TheGem (WPBakery)
Updated September 1, 2020 at 9:45am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#adding-your-own-icons
johnstonholdingsllc
CustomizationClosed
TheGem (WPBakery)
Updated September 1, 2020 at 9:36am
2
Most recent comment from Michael:HI!1) You need to edit the Slider Revolution:2) Sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
willsdesign
Colour of widgetsClosed
TheGem (WPBakery)
Updated August 27, 2020 at 2:07pm
2
Most recent comment from Michael:HI!
pls. use following css:
#colophon .project_info-item-style-1 {
background-color: #bababa;
}
willsdesign
Logo not displaying in chromeClosed
TheGem (WPBakery)
Updated August 27, 2020 at 9:46am
2
Most recent comment from Michael:HI!You are using the wrong protocol in the settings.
jduron
Change number of products displayed per rowClosed
TheGem (WPBakery)
Updated August 27, 2020 at 9:45am
6
Most recent comment from Oliver:You're welcome!
approtec
Slider revolution on home page stopped displayingClosed
TheGem (WPBakery)
Updated August 27, 2020 at 8:32am
3
Most recent comment from Oliver:Ok, thank you for letting know
juanjo
Order of items on the portfolio pageClosed
TheGem (WPBakery)
Updated August 26, 2020 at 10:43am
4
Most recent comment from Michael:You're welcome!Have a nice day!
quickli
HeaderClosed
TheGem (WPBakery)
Updated August 25, 2020 at 8:14am
2
Most recent comment from Michael:HI!The width of the logo should be exactly 3 times the size of the logo in the settings.
langnaese
Adobe FontsClosed
TheGem (WPBakery)
Updated August 24, 2020 at 2:59pm
2
Most recent comment from Michael:HI!1) Upload the font you want via Self-hosted fonts setting. 2) Select this font in the Theme Options for the titles you want.
outlawzz
Same Height QuickfinderClosed
TheGem (WPBakery)
Updated August 24, 2020 at 11:48am
6
Most recent comment from Michael:You're welcome!