Public Tickets
JakobTungelund
Changing transparency of blocks within the demo themeClosed
TheGem (WPBakery)
Updated August 4, 2020 at 9:33am
2
Most recent comment from Michael:Hi, sorry, сan you pls provide more details with screenshots?We will try to help you.
overflowing1
can not add/ change pictures on the siteClosed
TheGem (WPBakery)
Updated August 4, 2020 at 8:55am
4
Most recent comment from Michael:You cannot edit pages with the Elementor made in WPBakery Page Builder.
Jack
Header Logo not showingClosed
TheGem (WPBakery)
Updated August 3, 2020 at 12:54pm
2
Most recent comment from Oliver:Hi,
The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings ( ...
littlestuff
menu layoutClosed
TheGem (WPBakery)
Updated July 31, 2020 at 12:58pm
6
Most recent comment from Oliver:Welcome!
Daniela
use GDPR conform trackingClosed
TheGem (WPBakery)
Updated July 31, 2020 at 9:30am
4
Most recent comment from Oliver:You're welcome!It would be great if you could rate us with the 5 stars on ThemeForest. Just go to your downloads on ThemeForest ( https://themeforest.net/downloads ), find TheGem and rate i ...
Bruno Santos
We lost background images in the server migrationClosed
TheGem (WPBakery)
Updated July 30, 2020 at 11:24am
8
Most recent comment from Oliver:pls. don't make any changes in the theme options.
1. Move the files.
2. Make data base migration with this plugin:
https://wordpress.org/plugins/wp-migrate-db/
3. just click save in the theme opt ...
George Tsamitros
postClosed
TheGem (WPBakery)
Updated July 30, 2020 at 10:48am
4
Most recent comment from Oliver:Welcome!
jmvtx
Logo/Theme OptionsClosed
TheGem (WPBakery)
Updated July 30, 2020 at 8:03am
2
Most recent comment from Oliver:Ok, thank you for letting know
atharan
Import theme demoClosed
TheGem (WPBakery)
Updated July 28, 2020 at 1:02pm
9
Most recent comment from Oliver:You need to start the import few times until you get success notice...
Kamal Hasan
RTLClosed
TheGem (WPBakery)
Updated July 28, 2020 at 12:06pm
2
Most recent comment from Oliver:Hi,Just set RTL lang in the wordpress general settings..
Bruno Borges
Menu & Footer RemoverClosed
TheGem (WPBakery)
Updated July 28, 2020 at 6:13am
4
Most recent comment from Michael:You're welcome!
jeroenvanderschenk
Random view for testimonials & teamsClosed
TheGem (WPBakery)
Updated July 27, 2020 at 11:23am
4
Most recent comment from Oliver:You're welcome!
Ihsan
Empty WooCommerece Checkout PageClosed
TheGem (WPBakery)
Updated July 27, 2020 at 11:21am
4
Most recent comment from Oliver:Welcome!
katamesh
Licence exceeded activation numbersClosed
TheGem (WPBakery)
Updated July 27, 2020 at 8:59am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
impactmakers3200
Authors hidden sitewide?Closed
TheGem (WPBakery)
Updated July 24, 2020 at 8:08am
2
Most recent comment from Michael:HI!Unfortunately, there is no global setting. You need to hide this on each element separately. If you don't know how to do this on a specific element, we will help you do it.