Public Tickets
interhelp
Video Player ColorsClosed
TheGem (WPBakery)
Updated September 23, 2020 at 8:09am
2
Most recent comment from Michael:HI!These elements can only be changed using a custom CSS. Indicate what colors you want to use and we will help you.
AbdulQadir Kaizar
Additional Customization of the Top BarClosed
TheGem (WPBakery)
Updated September 22, 2020 at 10:47am
13
Most recent comment from Oliver:You're welcome!
Hamza
demo data is not completingClosed
TheGem (WPBakery)
Updated September 21, 2020 at 9:43am
2
Most recent comment from Oliver:Hi,Sorry for delay, as I see you already imported demo, do you still need help?
Luminet
popup modalClosed
TheGem (WPBakery)
Updated September 16, 2020 at 10:45am
2
Most recent comment from Michael:HI!Unfortunately, the theme doesn't have such functionality. Please use third party plugins.
ayb124
Make Contact Form ( right to left )Closed
TheGem (WPBakery)
Updated September 15, 2020 at 10:46am
4
Most recent comment from Michael:pls. use following css:
.contact-form-style-6 textarea,
.contact-form-style-6 input {
text-align: right;
}
platinumwd
Woocommerce Checkout Page is blankClosed
TheGem (WPBakery)
Updated September 15, 2020 at 7:13am
3
Most recent comment from Oliver:Hi,Sorry for delay, pls. check now, should be fixed.
Vijay-Ananth
How to remove "You may be interested in" sectionClosed
TheGem (WPBakery)
Updated September 10, 2020 at 10:44am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
function thegem_child_woocommerce_output_related_products() {
remove_action('thegem_woocommerce_after_single_product', 'woo ...
ayb124
Remove Images in Responsive modeClosed
TheGem (WPBakery)
Updated September 10, 2020 at 8:06am
2
Most recent comment from Michael:HI!
pls. use following css:
@media(max-width:767px){
#link3 .fullwidth-block-background {
background-image: none !important;
}}
KOSNOWMAN
broken iconClosed
TheGem (WPBakery)
Updated September 10, 2020 at 8:01am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.
Shrek13
QuickfinderClosed
TheGem (WPBakery)
Updated September 9, 2020 at 7:34am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#what-is-quickfinder
dsilvestre90
Comment iconClosed
TheGem (WPBakery)
Updated September 7, 2020 at 12:09pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
ALex
RecaptchaClosed
TheGem (WPBakery)
Updated September 3, 2020 at 2:19pm
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?
schtevey
menu heightClosed
TheGem (WPBakery)
Updated September 3, 2020 at 1:16pm
2
Most recent comment from Michael:HI!
The size of the header depends on the height of the logo.pls. use following css:
#site-header .site-title {
padding: 0px !important;
}
impactmakers3200
How did you make this?Closed
TheGem (WPBakery)
Updated September 3, 2020 at 9:30am
4
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=ceHgssahoRo&feature=emb_logo
yuneo
Change Breadcrumbs titlesClosed
TheGem (WPBakery)
Updated September 3, 2020 at 8:29am
2
Most recent comment from Michael:HI!Please use this setting:We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file language ...