Public Tickets
Bi
Trying to upload a theme dempClosed
TheGem (WPBakery)
Updated September 9, 2019 at 2:13pm
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings
mariusanhalt
parallax effectClosed
TheGem (WPBakery)
Updated September 9, 2019 at 12:40pm
4
Most recent comment from Michael:You're welcome!
asirintesir
I can i remove avtivation code from some webpageClosed
TheGem (WPBakery)
Updated September 9, 2019 at 10:19am
2
Most recent comment from Oliver:HI,I've cleaned installs on your licence.
Cardscale
Contact Us PageClosed
TheGem (WPBakery)
Updated September 9, 2019 at 9:34am
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
Fajr yassin
About php 7.1Closed
TheGem (WPBakery)
Updated September 9, 2019 at 8:07am
2
Most recent comment from Oliver:Hi,it's strange, just set 7.3 PHP version and everything should be ok..
Giuliano Romano
CodingClosed
TheGem (WPBakery)
Updated September 9, 2019 at 8:01am
7
Most recent comment from Oliver:Hi,May be try to use our Blog shortcode, it's much more powerful..
Daly
Header thinnerClosed
TheGem (WPBakery)
Updated September 9, 2019 at 7:05am
2
Most recent comment from Oliver:Hi,pls. add the logo and let me know.
bkcphoto
Overlay Menu OpacityClosed
TheGem (WPBakery)
Updated September 6, 2019 at 1:57pm
9
Most recent comment from Michael:You're welcome!
Toogoodtobetrue
colour on mobileClosed
TheGem (WPBakery)
Updated September 6, 2019 at 12:10pm
2
Most recent comment from Michael:HI!Sorry, I don't see this problem on your site:
cocoon network
unable to edit the templateClosed
TheGem (WPBakery)
Updated September 6, 2019 at 10:49am
3
Most recent comment from Oliver:Ok, thank you for letting know
mmh2005
how to add the slider revolution slides to the translated arabic pageClosed
TheGem (WPBakery)
Updated September 6, 2019 at 9:10am
3
Most recent comment from Oliver:Hi,in the page settings, set disable here:
mmh2005
RTL Arabic Language issuesClosed
TheGem (WPBakery)
Updated September 6, 2019 at 9:07am
11
Most recent comment from Oliver:Ok, thank you for letting know
interhelp
Translate CounterClosed
TheGem (WPBakery)
Updated September 6, 2019 at 7:09am
2
Most recent comment from Michael:HI!You need to translate the TheGem elements plugin.
Claire Finn
top area button modificationClosed
TheGem (WPBakery)
Updated September 6, 2019 at 7:05am
2
Most recent comment from Michael:HI!The only way is to use a child theme and change the /wp-content/themes/thegem/top_area.php file, line 18.
Pedro Scharrff
IconesClosed
TheGem (WPBakery)
Updated September 5, 2019 at 1:02pm
4
Most recent comment from Michael:Please use a 100% browser scale.