Public Tickets
Shasta
TrackingClosed
TheGem (WPBakery)
Updated October 7, 2019 at 10:10am
4
Most recent comment from Oliver:Hi,Sorry, by default we don't have such feature in the theme, you need to add some third-party plugin to make it.
alex
demo content errorClosed
TheGem (WPBakery)
Updated October 7, 2019 at 6:14am
2
Most recent comment from Oliver:Hi,Sorry for delay, at first pls. check your PHP settings:Recommended PHP Settings
alecoelhomartin
[Footer] Hide iconClosed
TheGem (WPBakery)
Updated October 5, 2019 at 10:24am
4
Most recent comment from Oliver:You're welcome!
Muhammad Wahaj Zafar
Theme InstallationClosed
TheGem (WPBakery)
Updated October 4, 2019 at 1:21pm
6
Most recent comment from Oliver:Sorry, can't say you anything without the access.
alecoelhomartin
[Testimonial] increasing font sizeClosed
TheGem (WPBakery)
Updated October 4, 2019 at 6:57am
2
Most recent comment from Oliver:Ok, thank you for letting know
CLYMAA
CustomizationClosed
TheGem (WPBakery)
Updated October 3, 2019 at 7:11am
2
Most recent comment from Michael:HI!Please read the documentation https://codex-themes.com/thegem/documentation/Also please edit these settings:
Anita Stefanovsky
sticky headerClosed
TheGem (WPBakery)
Updated October 2, 2019 at 2:13pm
10
Most recent comment from Oliver:You're welcome!
Foxtrotgolf
Changing header background colorClosed
TheGem (WPBakery)
Updated October 2, 2019 at 7:35am
2
Most recent comment from Michael:HI!Please disable this setting on your page.
websourcecrew
Portfolio Items are 404Closed
TheGem (WPBakery)
Updated October 2, 2019 at 6:32am
3
Most recent comment from Oliver:Ok, thank you for letting know
MilanWulf
Logo Position and alternative Menu/HeaderClosed
TheGem (WPBakery)
Updated September 30, 2019 at 8:38am
4
Most recent comment from Michael:Please install the Child theme:https://codex-themes.com/thegem/documentation/#installing-child-themeAnd you need to use /wp-content/themes/thegem-child/functions.php file.
threeam
Logo shrinking on scrollClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:39am
4
Most recent comment from Oliver:Welcome!
Justin Young
Ajax error when installing demoClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:37am
2
Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings
lindsayriann
Pricing TablesClosed
TheGem (WPBakery)
Updated September 30, 2019 at 6:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
aeuphelia
woo cart running out of frame on mobileClosed
TheGem (WPBakery)
Updated September 27, 2019 at 12:06pm
8
Most recent comment from Michael:You're welcome!Have a nice day!
samiranich
MobileClosed
TheGem (WPBakery)
Updated September 27, 2019 at 10:29am
4
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.