Public Tickets
bkcphoto
Header Menu OptionsClosed
TheGem (WPBakery)
Updated September 3, 2019 at 6:47am
14
Most recent comment from Michael:You're welcome!Have a nice day!
dudamoptop
doubtsClosed
TheGem (WPBakery)
Updated September 2, 2019 at 2:23pm
2
Most recent comment from Michael:Hi, 1) You can only do this when creating a Google map.https://developers.google.com/maps/documentation/2) We recommend to use Loco Translate plugin for the theme translation or you can translate ...
jamblar
Missing MenusClosed
TheGem (WPBakery)
Updated September 2, 2019 at 11:39am
6
Most recent comment from Michael:If you delete the demo content, you will delete all the pages and elements that have been imported to your site. If you haven't made many changes, you can completely delete the contents of your s ...
mattrow
Changing a header sliderClosed
TheGem (WPBakery)
Updated September 2, 2019 at 7:27am
2
Most recent comment from Michael:HI!At the moment, I see that you have changed the slider. Is your problem resolved?
Deano_Uk
Mobile SibarClosed
TheGem (WPBakery)
Updated September 2, 2019 at 7:22am
2
Most recent comment from Michael:HI!
pls. use following css:
@media only screen and (max-width: 768px) {
.panel-sidebar-position-left {
display: flex;
flex-direction: column-reverse;
}}
LedZeppelin73
Instalation ProblemClosed
TheGem (WPBakery)
Updated September 2, 2019 at 6:36am
2
Most recent comment from Oliver:Hi,
pls. provide the wp-admin, FTP access and attach error logs from your server
liliaf
Hide Image on MobileClosed
TheGem (WPBakery)
Updated August 30, 2019 at 2:11pm
6
Most recent comment from Oliver:You're welcome!
aleelin
Purchase codeClosed
TheGem (WPBakery)
Updated August 30, 2019 at 8:39am
4
Most recent comment from Oliver:You're welcome!
nabercrombie
AMP and duplicated featured imagesClosed
TheGem (WPBakery)
Updated August 30, 2019 at 7:55am
12
Most recent comment from Oliver:You're welcome!
owurakojo
need to change currency for hotel bookingClosed
TheGem (WPBakery)
Updated August 29, 2019 at 1:29pm
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and add few screenshots to describe where you need to change it.
owurakojo
hotel booking and paymentsClosed
TheGem (WPBakery)
Updated August 29, 2019 at 12:50pm
6
Most recent comment from Oliver:Hi,
pls. be so kind to understand that thegem not out of the box ready solution, 99% of the themes are the same. There huge count of the booking plugin, you just need to choose it for your needs, fox ...
frg004
Images dimensionsClosed
TheGem (WPBakery)
Updated August 29, 2019 at 8:42am
4
Most recent comment from Michael:We don't have fixed sizes so that each developer uses images that are suitable for his site and those that are available to him.
Ziph42
Site is messed up. 504 gateway time-outClosed
TheGem (WPBakery)
Updated August 29, 2019 at 7:48am
7
Most recent comment from Oliver:Ok, thank you for letting know.
Sergey
LayerSlider WP, Slider Revolution ActivationClosed
TheGem (WPBakery)
Updated August 29, 2019 at 7:41am
4
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
Joshbonga
Featured ProductsClosed
TheGem (WPBakery)
Updated August 28, 2019 at 8:21am
9
Most recent comment from Oliver:Hi, What host you're using, can't connect with URL bigrockdevelopment.siteStatus: Disconnected from server: ECONNABORTED - Connection abortedStatus: Resolving address of bigrockdevelopment ...