Public Tickets
 ArtDesignPrinting
		
			
			
			Ajax errorClosed
		
		ArtDesignPrinting
		
			
			
			Ajax errorClosed		
		
			 TheGem (WPBakery)
						  Updated August 13, 2019 at  6:35am
			  2
  TheGem (WPBakery)
						  Updated August 13, 2019 at  6:35am
			  2
				
				 Most recent comment from Oliver:Hi,Seems like the problem in your PHP settings, pls. take a look:Recommended PHP Settings
Most recent comment from Oliver:Hi,Seems like the problem in your PHP settings, pls. take a look:Recommended PHP Settings
		
			
	
	
		 ArtDesignPrinting
		
			
			
			TheGem ImportClosed
		
		ArtDesignPrinting
		
			
			
			TheGem ImportClosed		
		
			 TheGem (WPBakery)
						  Updated August 13, 2019 at  6:35am
			  2
  TheGem (WPBakery)
						  Updated August 13, 2019 at  6:35am
			  2
				
				 Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
		
			
	
	
		 Deano_Uk
		
			
			
			Mobile Header Cart IconClosed
		
		Deano_Uk
		
			
			
			Mobile Header Cart IconClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at  1:41pm
			  4
  TheGem (WPBakery)
						  Updated August 12, 2019 at  1:41pm
			  4
				
				 Most recent comment from Oliver:Will be added.
Most recent comment from Oliver:Will be added.
		
			
	
	
		 jarraiza
		
			
			
			Child-ThemeClosed
		
		jarraiza
		
			
			
			Child-ThemeClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at  1:11pm
			  13
  TheGem (WPBakery)
						  Updated August 12, 2019 at  1:11pm
			  13
				
				 Most recent comment from Oliver:You're welcome!
Most recent comment from Oliver:You're welcome!
		
			
	
	
		 Paula
		
			
			
			IconsClosed
		
		Paula
		
			
			
			IconsClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at 12:08pm
			  2
  TheGem (WPBakery)
						  Updated August 12, 2019 at 12:08pm
			  2
				
				 Most recent comment from Oliver:Hi Paula,it's zoom issue, just click Ctrl + 0 in the browser.
Most recent comment from Oliver:Hi Paula,it's zoom issue, just click Ctrl + 0 in the browser. 
		
			
	
	
		 Aleksander
		
			
			
			The Gem Mega MenuClosed
		
		Aleksander
		
			
			
			The Gem Mega MenuClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at 10:18am
			  2
  TheGem (WPBakery)
						  Updated August 12, 2019 at 10:18am
			  2
				
				 Most recent comment from Oliver:Hi,
It's because the plugins have own menu walkers, as a workaround deactivate this plugin, set all the menu settings and activate this plugins again, nothing will be lost.
Most recent comment from Oliver:Hi,
It's because the plugins have own menu walkers, as a workaround deactivate this plugin, set all the menu settings and activate this plugins again, nothing will be lost.
		
			
	
	
		 A3user
		
			
			
			Team sectionClosed
		
		A3user
		
			
			
			Team sectionClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at  9:17am
			  8
  TheGem (WPBakery)
						  Updated August 12, 2019 at  9:17am
			  8
				
				 Most recent comment from Michael:Have you modified the theme files? If not, there should be no problem.
Most recent comment from Michael:Have you modified the theme files? If not, there should be no problem.
		
			
	
	
		 owurakojo
		
			
			
			installed demo website is malfunctioningClosed
		
		owurakojo
		
			
			
			installed demo website is malfunctioningClosed		
		
			 TheGem (WPBakery)
						  Updated August 12, 2019 at  7:05am
			  2
  TheGem (WPBakery)
						  Updated August 12, 2019 at  7:05am
			  2
				
				 Most recent comment from Oliver:Hi,Ok, thank you for letting know.
Most recent comment from Oliver:Hi,Ok, thank you for letting know.
		
			
	
	
		 envato_mamuc
		
			
			
			Plugin Updates after TheGem UpdateClosed
		
		envato_mamuc
		
			
			
			Plugin Updates after TheGem UpdateClosed		
		
			 TheGem (WPBakery)
						  Updated August  9, 2019 at  6:34am
			  2
  TheGem (WPBakery)
						  Updated August  9, 2019 at  6:34am
			  2
				
				 Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
		
			
	
	
		 Joshua Weaver
		
			
			
			Update Broke Rev SliderClosed
		
		Joshua Weaver
		
			
			
			Update Broke Rev SliderClosed		
		
			 TheGem (WPBakery)
						  Updated August  8, 2019 at  4:17pm
			  3
  TheGem (WPBakery)
						  Updated August  8, 2019 at  4:17pm
			  3
				
				 Most recent comment from Oliver:Hi, thank you for letting know, we'll check it asap.
Most recent comment from Oliver:Hi, thank you for letting know, we'll check it asap. 
		
			
	
	
		 Lulu Barnard
		
			
			
			Form popup from buttonClosed
		
		Lulu Barnard
		
			
			
			Form popup from buttonClosed		
		
			 TheGem (WPBakery)
						  Updated August  8, 2019 at 12:59pm
			  2
  TheGem (WPBakery)
						  Updated August  8, 2019 at 12:59pm
			  2
				
				 Most recent comment from Michael:HI!Unfortunately, by default there is no such possibility, you need to use popups third-party plugins.
Most recent comment from Michael:HI!Unfortunately, by default there is no such possibility, you need to use popups third-party plugins.
		
			
	
	
		 Andy Coteman
		
			
			
			Handyman Theme DemoClosed
		
		Andy Coteman
		
			
			
			Handyman Theme DemoClosed		
		
			 TheGem (WPBakery)
						  Updated August  8, 2019 at 10:40am
			  2
  TheGem (WPBakery)
						  Updated August  8, 2019 at 10:40am
			  2
				
				 Most recent comment from Michael:HI!You can find this page in the single pages import.
Most recent comment from Michael:HI!You can find this page in the single pages import.
		
			
	
	
		 pnichols
		
			
			
			License removalClosed
		
		pnichols
		
			
			
			License removalClosed		
		
			 TheGem (WPBakery)
						  Updated August  8, 2019 at  6:31am
			  4
  TheGem (WPBakery)
						  Updated August  8, 2019 at  6:31am
			  4
				
				 Most recent comment from Oliver:You're welcome!
Most recent comment from Oliver:You're welcome!
		
			
	
	
		 mohloko
		
			
			
			add text and change color overlay itemClosed
		
		mohloko
		
			
			
			add text and change color overlay itemClosed		
		
			 TheGem (WPBakery)
						  Updated August  6, 2019 at  1:30pm
			  8
  TheGem (WPBakery)
						  Updated August  6, 2019 at  1:30pm
			  8
				
				 Most recent comment from Michael:You're welcome! Have a nice day!
Most recent comment from Michael:You're welcome! Have a nice day!
		
			
	
	
		 outlawzz
		
			
			
			Content of row gets lost in tablet viewClosed
		
		outlawzz
		
			
			
			Content of row gets lost in tablet viewClosed		
		
			 TheGem (WPBakery)
						  Updated August  6, 2019 at 11:31am
			  4
  TheGem (WPBakery)
						  Updated August  6, 2019 at 11:31am
			  4
				
				 Most recent comment from Michael:You're welcome!
Most recent comment from Michael:You're welcome!
		
										
													
						
