Public Tickets
OzDevTeam
Top Bar
TheGem(Elementor)
Updated 3 weeks ago
5
Most recent comment from Oliver:Hi Brian, You are most welcome!
Drouminex
Install & activate webfontClosed
TheGem(Elementor)
Updated April 12, 2024 at 7:04am
2
Most recent comment from Michael:Hi,You need to load at least one more TTF file for the fonts to display correctly. It is desirable, of course, to upload an EOT file as well
JACOBS_DESIGN
Responsible website disabledClosed
TheGem(Elementor)
Updated April 8, 2024 at 8:22am
2
Most recent comment from Michael:Hi,How should the site be displayed on mobile devices?
Wawe_Com
google payClosed
TheGem(Elementor)
Updated April 8, 2024 at 7:35am
6
Most recent comment from Michael:Is this button displayed when using the default theme?
WebDrafter23
Gallery Grid Custom LinkClosed
TheGem(Elementor)
Updated April 8, 2024 at 7:33am
6
Most recent comment from Michael:Hi,
Unfortunately there is no such functionality in the gallery grid element. You need to use the Portfolio element.
Claudia Quintili
Plugin
TheGem(Elementor)
Updated April 8, 2024 at 6:23am
2
Most recent comment from Oliver:Hi, Kindly check this documentation: https://docs.codex-themes.com/category/126-tamhttps://docs.codex-themes.com/article/105-team
songsmash
ElementorClosed
TheGem(Elementor)
Updated April 5, 2024 at 7:37am
2
Most recent comment from Michael:Hi,Try to temporarily disable third-party plugins on your site to exclude their influence on this problem.
nimblenitecap
Header I chose not showingClosed
TheGem(Elementor)
Updated April 5, 2024 at 7:05am
2
Most recent comment from Michael:Hi,Please provide a link to your site.
songsmash
Elementor not loading all the way
TheGem(Elementor)
Updated April 5, 2024 at 5:34am
6
Most recent comment from Oliver:You are welcome!
alexruru
front featuresClosed
TheGem(Elementor)
Updated April 1, 2024 at 6:39am
9
Most recent comment from Michael:You're welcome!
Giovanni
White space
TheGem(Elementor)
Updated March 29, 2024 at 6:21am
6
Most recent comment from Oliver:Hi, 1. Do you mean that after saving some page or post this setting https://prnt.sc/vOU82IVpQUmo automatically changes to TheGem Boxed? How can we reproduce it? We have tried to save for example ...
MarketingBoss
RESTORE LATEST BACK UP
TheGem(Elementor)
Updated March 27, 2024 at 3:12pm
2
Most recent comment from Oliver:Hi, We need more information on the following: 1. How exactly did you make the backup of your website? Did you backup the database, all files and configuration with the backup tool like Updraft?2. ...
Wawe_Com
askin about a plugg inn
TheGem(Elementor)
Updated March 26, 2024 at 5:35pm
2
Most recent comment from Oliver:Hi, Yes, TheGem is compatible with MotoPress plugin.
Eliora
update date autoClosed
TheGem(Elementor)
Updated March 26, 2024 at 9:32am
2
Most recent comment from Michael:Hi,
In which part of the site do you want to display the current year?In the Bottom Area:or in the Footer template?
jaimerowe
Animated Heading
TheGem(Elementor)
Updated March 25, 2024 at 5:56am
4
Most recent comment from Oliver:You are welcome!