Public Tickets
gajdaa
Animated heading
TheGem(Elementor)
Updated 3 weeks ago
4
Most recent comment from Oliver:Kindly check my previous comment.
aledelpu
header spacingClosed
TheGem(Elementor)
Updated 3 weeks ago
7
Most recent comment from Michael:You're welcome!
Damian
Changing the menu width
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Oliver:Hi Damian,
You can edit your logo image and remove the top and bottom spacings, keeping it minimal
You can disable the top area in your header using Theme Options https://docs.codex-themes.com/artic ...
nigel
changing layout of a widget
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Oliver:Hi,
Thank you for your request. Your link is not loading, however I can recommend you to use the loop item builder feature with the posts extended grid element. In this way you can pixel-perfect con ...
Javier
user password
TheGem(Elementor)
Updated 3 weeks ago
7
Most recent comment from Oliver:You are welcome!
Sonal Theresa
Need Documentation or List of Default CSS/Animation Classes in TheGem Theme
TheGem(Elementor)
Updated 3 weeks ago
2
Most recent comment from Oliver:Hi Theresa,
Thank you for your request. However I am not quite sure why would you need the class names? I suppose you can simply replace the existing images with another images keeping all the anima ...
babiarzkonrad
Can't install theme
TheGem(Elementor)
Updated June 10, 2025 at 11:22am
3
Most recent comment from Oliver:Hi, thank you for your request. It looks like you are installing the wrong ZIP file. You need to download installable WordPress file only and install this zip. Please refer to the documentation:
htt ...
rrss40
Reduce space
TheGem(Elementor)
Updated June 10, 2025 at 7:26am
2
Most recent comment from Oliver:Hi,
In case of using built-in settings for Title Area, please refer to the following documentation articles: https://docs.codex-themes.com/article/336-title-area (globally for the whole website)htt ...
dheidt22
header text "SEA | SEO not appearingClosed
TheGem(Elementor)
Updated June 9, 2025 at 2:11pm
4
Most recent comment from Michael:Sorry, I don't see a problem with either the Edge browser or the smartphone.Please specify the specific devices on which you see the problem, specify their OS and browser version.
dheidt22
how can I change the green colourClosed
TheGem(Elementor)
Updated June 9, 2025 at 8:32am
2
Most recent comment from Michael:Hi,
please edit this CSS:
dheidt22
how can I change the circles to orangeClosed
TheGem(Elementor)
Updated June 6, 2025 at 1:24pm
2
Most recent comment from Michael:Hi,
You can change the color of this image only in the svg file.
sebilesaclioglu
sosyal ikonlarClosed
TheGem(Elementor)
Updated June 4, 2025 at 2:50pm
5
Most recent comment from Michael:Perhaps you don't understand the difference between sharing the current page and linking to a specific social network page. Instagram doesn't support social sharing, all social networks that ...
Sascha Klein
Distance to the footerClosed
TheGem(Elementor)
Updated May 29, 2025 at 9:19am
4
Most recent comment from Michael:You're welcome!
Have a nice day!
consap
How to setup a homepage only for mobile version
TheGem(Elementor)
Updated May 26, 2025 at 7:33am
2
Most recent comment from Oliver:Hi, thank you for your request. I am not quite sure I did understand you correctly, can you please explain in more details and with screenshots what exactly are you trying to achieve? Thanks.
alexander zyprian
deactivate blog archiv
TheGem(Elementor)
Updated May 23, 2025 at 11:58am
2
Most recent comment from Oliver:Hi, thank you for your request. Can you please provide more details and screenshots explaining what exactly would you like to disable and where? Thanks