Public Tickets
WebDrafter23
Import Specific Demo PageClosed
TheGem(Elementor)
Updated March 7, 2024 at 1:19pm
4
Most recent comment from Oliver:You are most welcome!
Wawe_Com
obsolete copies of some filesClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:24am
2
Most recent comment from Michael:Hi,We will update these files in the next update, but for now you can just hide this notification.
giuseppedb
Images not visibleClosed
TheGem(Elementor)
Updated March 5, 2024 at 9:21am
4
Most recent comment from Michael:I'm sorry, I don't see it working in the Elementor.
hieunt1007
Popular posts - Posts Extended Grid is broken on safariClosed
TheGem(Elementor)
Updated March 4, 2024 at 10:08am
2
Most recent comment from Michael:Hi,I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Dennis
header single productClosed
TheGem(Elementor)
Updated March 3, 2024 at 6:34pm
2
Most recent comment from Oliver:Hi Dennis, the purple box: I suppose you mean the purple background in the title https://prnt.sc/e5nKFMQCpEc9 ? This is the background of the title area, you can learn more about it in the follow ...
giuseppedb
Fullpage scrollerClosed
TheGem(Elementor)
Updated February 27, 2024 at 8:11am
2
Most recent comment from Michael:Hi,The type of scrolling depends on Scroll Effect setting.6. Scrolling effect: choose between normal, fixed backgrounds or parallax scroll
Please read the docimentation:https://docs.codex-themes.com/ ...
kirillvlkv
RefundClosed
TheGem(Elementor)
Updated February 25, 2024 at 1:03am
1
Most recent comment from kirillvlkv:nvm
bigashish
Purchase Code IssuesClosed
TheGem(Elementor)
Updated February 22, 2024 at 11:15am
6
Most recent comment from Michael:You're welcome!Have a nice day!
xplorew4
gutenberg style issueClosed
TheGem(Elementor)
Updated February 22, 2024 at 9:47am
6
Most recent comment from Michael:Sorry, I don't see any problems:https://ibionext.com/wp-admin/post-new.php
Eliora
set URLClosed
TheGem(Elementor)
Updated February 21, 2024 at 11:43am
6
Most recent comment from Michael:We recommend updating the theme manually.
Harleigh
Contact Form 7 Place Holder Text Size not changingClosed
TheGem(Elementor)
Updated February 19, 2024 at 9:58am
3
Most recent comment from Oliver:Hi, Thank you for letting us know!
rafaelesmacs
Connection API ServerClosed
TheGem(Elementor)
Updated February 16, 2024 at 7:25am
4
Most recent comment from Michael:Please contact us if you have any question.Have a nice day!
Eliora
menu word on mobileClosed
TheGem(Elementor)
Updated February 14, 2024 at 12:54pm
11
Most recent comment from Eliora:why isn't it automatically updated? everything should be on the site. everything else updated.
Eliora
seoClosed
TheGem(Elementor)
Updated February 14, 2024 at 12:50pm
6
Most recent comment from Michael:Quite often users need to disable tags for SEO.
Maytar
delete the white block (empty block horizontal space) at the bottom of each pageClosed
TheGem(Elementor)
Updated February 14, 2024 at 6:30am
4
Most recent comment from Michael:You're welcome!Have a nice day!