Public Tickets
bryanmcclure12
Slider RevolutionClosed
TheGem(Elementor)
Updated April 16, 2025 at 6:51am
7
Most recent comment from Michael:You're welcome!
Have a nice day!
dheidt22
reactivate ElementorClosed
TheGem(Elementor)
Updated April 10, 2025 at 2:05pm
2
Most recent comment from Michael:Hi,
please check your site now.
Irina
nimated heading disappears after saving the pageClosed
TheGem(Elementor)
Updated April 9, 2025 at 7:33am
2
Most recent comment from Oliver:Hi Irina,
replied in your other ticket.
ValiaSeme
Title Template does not work on CategoriesClosed
TheGem(Elementor)
Updated April 7, 2025 at 3:47pm
5
Most recent comment from Oliver:Hi,
please check this documentation article: https://docs.codex-themes.com/article/280-one-click-optimization
Sumweb
main theme colorClosed
TheGem(Elementor)
Updated April 3, 2025 at 7:18am
14
Most recent comment from Michael:You can find it here:
https://www.clickutilities.eu/wp-admin/post.php?post=2517&action=elementor
buzzlabcomunication
HeadersClosed
TheGem(Elementor)
Updated April 1, 2025 at 9:10am
4
Most recent comment from Michael:You just need to go to the Elementor editor on the page select the element you want and change the tag in the element settings to the one you want.
vyseroy
LayerSlider Plugin Out Of DateClosed
TheGem(Elementor)
Updated March 31, 2025 at 8:32am
4
Most recent comment from Oliver:You are welcome!
bryanmcclure12
Altering a plugin in a child themeClosed
TheGem(Elementor)
Updated March 31, 2025 at 8:25am
4
Most recent comment from Michael:Unfortunately this file can only be located in the plugin, every time you update it you will need to update it manually.
wilsdesign
Frame Spacing FrustrationClosed
TheGem(Elementor)
Updated March 28, 2025 at 7:44am
8
Most recent comment from Michael:Please use this setting:
EURLJulienLayral
Portfolio gridClosed
TheGem(Elementor)
Updated March 18, 2025 at 6:43am
12
Most recent comment from Michael:You're welcome!
Please contact us if you have any questions!
Have a nice day!
romburak
Headings structureClosed
TheGem(Elementor)
Updated March 15, 2025 at 3:52pm
2
Most recent comment from Michael:Hi, I'm sorry, I'm not sure what do you mean. Could you please provide a bit more details?
Rowan
About the occasional page being moved to the recycle binClosed
TheGem(Elementor)
Updated March 12, 2025 at 9:44am
6
Most recent comment from Michael:Please contact us if you have any questions.
Have a nice day!
Bastenhof
Elementor unabled on 1 pageClosed
TheGem(Elementor)
Updated March 10, 2025 at 7:23am
2
Most recent comment from Michael:Hi,
you need to disable this setting:
tzvetinkmetski
Percentage badgeClosed
TheGem(Elementor)
Updated March 5, 2025 at 2:07pm
2
Most recent comment from Michael:Hi,
Unfortunately no way, this functionality, as far as I know, is part of Woocommerce plugin.
jonesy2367
broken siteClosed
TheGem(Elementor)
Updated March 3, 2025 at 7:35am
5
Most recent comment from Michael:I have turned this setting off in the Theme Options.