Public Tickets
hyperghahve
fontsClosed
TheGem(Elementor)
Updated November 21, 2023 at 10:35am
2
Most recent comment from Michael:Hi,Set only the font you will use on your site in the Theme Options.
elkmarketing
Fonts weights displaying incorrectlyClosed
TheGem(Elementor)
Updated November 21, 2023 at 8:22am
6
Most recent comment from Michael:You didn't apply a closing tag for the title, which causes all subsequent text to use the tag.
Cat
Question about HeaderClosed
TheGem(Elementor)
Updated November 21, 2023 at 6:10am
6
Most recent comment from Michael:You're welcome!Please contact us if you have any questions!
xplorew4
AJAX live search preview customizationClosed
TheGem(Elementor)
Updated November 20, 2023 at 1:43pm
2
Most recent comment from Michael:Hi,Unfortunately at the moment there is no easy way to change the structure of the live search page, to change it you have to rewrite the template.
Jogge
Theme OptionsClosed
TheGem(Elementor)
Updated November 20, 2023 at 11:54am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
alirezamass87
The gem full page fp-navClosed
TheGem(Elementor)
Updated November 16, 2023 at 3:15pm
3
Most recent comment from Oliver:Hi, thank you for letting us know.
Diego Teliz
Activate Containers in ElementorClosed
TheGem(Elementor)
Updated November 16, 2023 at 7:20am
3
Most recent comment from Sobha Neopolis:If you want to "activate containers" in Elementor, it's important to note that Elementor doesn't use a specific "container" element in the way you might think of it in traditional web develo ...
gchevillon
Post Extented GridClosed
TheGem(Elementor)
Updated November 13, 2023 at 8:17am
2
Most recent comment from Michael:Hi,You don't need to set this page as a blog page, just use a page with a post extented grid on it.
jaimerowe
how to deactivate a codeClosed
TheGem(Elementor)
Updated November 11, 2023 at 3:08pm
1
Most recent comment from jaimerowe:Fixed it
Segun Oloye
Footer PluginClosed
TheGem(Elementor)
Updated November 11, 2023 at 11:22am
12
Most recent comment from Michael:You're welcome!Have a nice day!
Atvshopen
Edit logo positionClosed
TheGem(Elementor)
Updated November 9, 2023 at 3:12pm
2
Most recent comment from Michael:HI!
pls. use following css:
div#site-header-wrapper {
padding-top: 0px !important;
}
Segun Oloye
Blog Page IssueClosed
TheGem(Elementor)
Updated November 9, 2023 at 10:20am
3
Most recent comment from Segun Oloye:Thank you it worked. I appreciate.
remcled64
import demo plugin access deniedClosed
TheGem(Elementor)
Updated November 2, 2023 at 2:54pm
2
Most recent comment from Oliver:Hi, I suppose you have file permission issues on your FTP. Kindly provide your URL, wp-admin and FTP access details in the private message so we can check your current configuration
Mark Micheli
Photo GalleriesClosed
TheGem(Elementor)
Updated November 2, 2023 at 7:05am
6
Most recent comment from Oliver:Hi Mark, You are welcome. Let's keep this ticket public for all others who could have similar questions regarding how to add lightbox photo galleries in a grid. Please create new private ticket ...
okkasione
InfoClosed
TheGem(Elementor)
Updated October 31, 2023 at 10:55am
4
Most recent comment from Oliver:Hi, sorry, I still don't quite understand exactly what do you mean. Can you please attach some screenshots for this: "With elementor if I click on template there are only a small part of all the ...