Public Tickets All Categories TheGem (WPBakery) (44) TheGem(Elementor) (92) TheGem - Feature Request (1) Activation Problems in TheGem Theme. (8) Cryption (1) AVXBuilder (0) Magna (0) Scalia (0) Codeus (0) Matt Column and section elements are gone from ElementorClosed TheGem(Elementor) Updated January 10, 2025 at 7:36am 4 Most recent comment from Michael:If your site hasn't used containers before, then you should be able to do this. Matt Using a separate hero video on mobile vs desktopClosed TheGem(Elementor) Updated January 10, 2025 at 7:36am 6 Most recent comment from Michael:You're welcome! Have a nice day! Matt The blog post template has a broken and redundant related blockClosed TheGem(Elementor) Updated January 9, 2025 at 8:02am 4 Most recent comment from Oliver:Hi Matt, thank you for letting me know. Matt Custom landing page missing header, footer, and hero imageClosed TheGem(Elementor) Updated January 9, 2025 at 6:59am 6 Most recent comment from Michael:Please contact us if you have any questions. Have a nice day! franc produits "suggérés"Closed TheGem(Elementor) Updated January 8, 2025 at 4:17pm 2 Most recent comment from Oliver:Hi, I suppose this ticket is related to https://codexthemes.ticksy.com/ticket/3796749 . Kindly check the WooCommerce documentation on the difference between the up-sell products, cross-sells and rel ... Bastenhof Ghost background imageClosed TheGem(Elementor) Updated January 8, 2025 at 2:57pm 8 Most recent comment from Michael:You're welcome! Have a nice day! Bastenhof A few questions (header, hover fx...)Closed TheGem(Elementor) Updated January 8, 2025 at 10:07am 6 Most recent comment from Michael:You're welcome! Have a nice day! franc crossell productsClosed TheGem(Elementor) Updated January 7, 2025 at 7:29am 4 Most recent comment from Michael:In this case, use different templates for products with and without crossells. Teanna The landing page themeClosed TheGem(Elementor) Updated January 7, 2025 at 7:15am 2 Most recent comment from Oliver:Hi Teanna, Thank you for your purchase. You can check this "first steps" documentation articles on how to install TheGem and how to import prebuilt demos in one click: https://docs.codex-themes.co ... Bastenhof Header & FooterClosed TheGem(Elementor) Updated January 3, 2025 at 2:39pm 8 Most recent comment from Michael:Please conttact us if you have any questions. Have a nice day! urbanetstudio The site is not loading correctlyClosed TheGem(Elementor) Updated January 2, 2025 at 6:39pm 4 Most recent comment from Oliver:Hi, Happy New Year! If you wish to add multilingual support to your website (i.e. multiple languages) we would recommend to use WPML or Polylang plugins. Kindly check this extensive detailed documen ... Bastenhof Single post templateClosed TheGem(Elementor) Updated January 2, 2025 at 5:56pm 4 Most recent comment from Oliver:Hi, you are most welcome! bryanmcclure12 Vid Portfolio Titles not showing on hoverClosed TheGem(Elementor) Updated January 1, 2025 at 11:34am 4 Most recent comment from Oliver:Hi, you are most welcome! urbanetstudio The site is not loading correctlyClosed TheGem(Elementor) Updated December 31, 2025 at 7:54am 2 Most recent comment from Michael:Hi, Please update the theme and plugins to the latest version. coo66 RTL plugin recommendationClosed TheGem(Elementor) Updated January 2, 2025 at 7:07am 9 Most recent comment from Oliver:Hi, a few days ago we have replied to your email request, did you have a chance to check it? Kindly let us know, thank you. 1234567891069