Public Tickets
wilsdesign
Headers not showing on MobileClosed
TheGem(Elementor)
Updated February 27, 2025 at 12:56pm
6
Most recent comment from Michael:You have selected an animation that is designed for multi-line texts. Use a different animation.
food2multimedia
Post Title areaClosed
TheGem(Elementor)
Updated February 27, 2025 at 12:46pm
2
Most recent comment from Michael:Hi,
please read the documentation:
https://docs.codex-themes.com/article/208-activating-title-area-template
Jorg Prüfer
Update pluginsClosed
TheGem(Elementor)
Updated February 27, 2025 at 6:50am
6
Most recent comment from Michael:You're welcome!
agenziasitowebstudio Basile
Change default cart icon colorClosed
TheGem(Elementor)
Updated February 26, 2025 at 8:22am
2
Most recent comment from Michael:Hi,
please use this CSS:
span.simple-type-button.cart.icon i {
color: blue !important;
}
Gerald Bertet-Pilon Nicolas
SLIDER REVOLUTION UpdateClosed
TheGem(Elementor)
Updated February 14, 2025 at 9:35am
4
Most recent comment from Michael:You don't need to perform any actions. The key for the plugin is embedded in the theme. Just use the available version of this plugin together with the theme.
https://help.market.envato.com/hc/en ...
haider sayed
not able to install thegem elements pluginClosed
TheGem(Elementor)
Updated February 12, 2025 at 11:24am
2
Most recent comment from Michael:Hi,
I see that this plugin is already installed on your site.
sweat
content elementsClosed
TheGem(Elementor)
Updated February 10, 2025 at 8:59am
9
Most recent comment from Michael:You cannot navigate to a portfolio item through the Elementor editor.
You can find all portfolio elements here and edit them:
https://sweat.es/wp-admin/edit.php?post_type=thegem_pf_item
Bastenhof
height of titleClosed
TheGem(Elementor)
Updated February 10, 2025 at 8:28am
3
Most recent comment from Michael:Hi,
This setting causes these differences.
cykets
newsletter form not loading correctClosed
TheGem(Elementor)
Updated February 3, 2025 at 7:12am
2
Most recent comment from Michael:Hi,
This text is only displayed when you are logged in. Check your site in incognito mode, this text is not displayed there.
Stephen
HeaderClosed
TheGem(Elementor)
Updated February 1, 2025 at 3:55pm
2
Most recent comment from Oliver:Hi Stephen,
We would recommend to build your header with TheGem Header Builder as described in documentation: https://docs.codex-themes.com/article/621-video-tutorial
Using the header builder you ...
maddie
Theme customization settings not workingClosed
TheGem(Elementor)
Updated January 31, 2025 at 5:56am
3
Most recent comment from Oliver:Hi,
Thank you for letting us know.
darja1972
deregistrationClosed
TheGem(Elementor)
Updated January 28, 2025 at 9:45am
2
Most recent comment from Michael:Hi,
please try now.
bryanmcclure12
Contact form 7Closed
TheGem(Elementor)
Updated January 25, 2025 at 9:04am
3
Most recent comment from District 25 Nambiar:Hi,
First, check if your email provider is blocking messages from the contact form. Also, ensure the "From" email in Contact Form 7 matches your domain to avoid delivery issues. Lastly, test with a di ...
franc
Redirection problemsClosed
TheGem(Elementor)
Updated January 25, 2025 at 7:56am
4
Most recent comment from District 25 Nambiar:Hi,
It seems like there’s a redirect loop happening. To fix it, check your website’s .htaccess file or redirection settings in your CMS to ensure there are no conflicting redirects. You can also u ...
Gerald Bertet-Pilon Nicolas
Best options for Press-ReleasesClosed
TheGem(Elementor)
Updated January 25, 2025 at 7:28am
7
Most recent comment from Soho of Silicon Valley:You can use a plugin like PDF Embedder to display PDFs directly on your page, or Download Monitor to create downloadable links with icons. Both are simple and flexible for managing press releases.
Alt ...