Public Tickets
TavazoGmbH
The Gem Update NotificationClosed
TheGem(Elementor)
Updated August 26, 2024 at 3:43pm
2
Most recent comment from Oliver:Hi, Kindly check this video tutorial: https://docs.codex-themes.com/article/308-updating-plugins
David
Need Help To Link One Section to AnotherClosed
TheGem(Elementor)
Updated August 20, 2024 at 8:21am
4
Most recent comment from Michael:Hi,You can set the ID for a section as follows.
disegno-web
Mobile header troubleClosed
TheGem(Elementor)
Updated August 19, 2024 at 12:04pm
7
Most recent comment from Michael:You're welcome!Have a nice day!
eddyandadarshtryoutshit
Need help editing certain featuresClosed
TheGem(Elementor)
Updated August 19, 2024 at 8:01am
2
Most recent comment from Oliver:Hi, We would recommend to use the Single Product Builder (as part of TheGem templates builder) to create and adjust any layouts for the product page using the page builder. Kindly check this document ...
ahmed Ali
The website is very slowClosed
TheGem(Elementor)
Updated August 18, 2024 at 10:50am
2
Most recent comment from Oliver:Hi, kindly check the one-click optimization feature as described in documentation: https://docs.codex-themes.com/article/280-one-click-optimization
wilsdesign
"CLIENT" - Location WP Bakery VS ElementorClosed
TheGem(Elementor)
Updated August 15, 2024 at 8:11am
2
Most recent comment from Michael:Hi,The Elementor version didn't make a separate post type, you can use these elements directly in the editor. https://docs.codex-themes.com/article/89-clients
Dirk Panier
Extra menu on smartphoneClosed
TheGem(Elementor)
Updated August 14, 2024 at 1:53pm
3
Most recent comment from Dirk Panier:Solved both problems myself (custom menu), thank you anyway! dirk
orixertech
Unable to see all templatesClosed
TheGem(Elementor)
Updated August 10, 2024 at 6:10pm
2
Most recent comment from Oliver:Hi, Kindly provide more details which templates exactly do you mean? Did you install TheGem Demo Import plugin as described in documentation: https://docs.codex-themes.com/article/303-importing-demo ...
giuseppedb
Custom title translation missingClosed
TheGem(Elementor)
Updated August 9, 2024 at 3:51pm
7
Most recent comment from Oliver:Hi Giuseppe,
let me jump into this discussion regarding your question about the title templates.
The title area templates you have created are using dynamic content. By editing your title area te ...
Bastenhof
Backgrounds paddingClosed
TheGem(Elementor)
Updated August 9, 2024 at 6:44am
13
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.Have a nice day!
equipocorp26
I need help to displya ann filter categoriesClosed
TheGem(Elementor)
Updated August 6, 2024 at 6:56am
12
Most recent comment from Oliver:Hi, these taxonomy terms are sorted by default in WordPress according to IDs. You can change this order and make a custom order using for example these plugin https://en-gb.wordpress.org/plugins/cus ...
Bastenhof
hiding a categoryClosed
TheGem(Elementor)
Updated August 5, 2024 at 8:29am
10
Most recent comment from Michael:Unfortunately there is no such possibility, in the list of portfolio categories all categories to which this portfolio element belongs will be displayed.
nicolasiuvara
disabling header not workingClosed
TheGem(Elementor)
Updated August 4, 2024 at 7:59am
8
Most recent comment from Oliver:Hi, you are welcome!
Autra
Error messageClosed
TheGem(Elementor)
Updated August 3, 2024 at 7:51am
6
Most recent comment from Oliver:Hi, you are most welcome!
ungersbocka
H1 appears to be blank for SEOClosed
TheGem(Elementor)
Updated August 3, 2024 at 7:46am
5
Most recent comment from Oliver:Hi, you are welcome!