Public Tickets
saintleo-ctle
Rendering Blocking ResourcesClosed
TheGem(Elementor)
Updated October 9, 2023 at 6:15am
2
Most recent comment from Oliver:Hi, kindly check one-click optimization feature: https://docs.codex-themes.com/article/280-one-click-optimization
SLVR SEEDS
car listing questionClosed
TheGem(Elementor)
Updated October 8, 2023 at 3:51pm
2
Most recent comment from Oliver:Hi, kindly check this narrated video tutorials: https://youtu.be/DBhFEogYLPUhttps://youtu.be/FrFjsahSObwhttps://youtu.be/gLKH7B1oSgIHere you will find the explanation on how to create custom fields w ...
lianagiuliani
Theme update problemsClosed
TheGem(Elementor)
Updated October 5, 2023 at 6:55am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Giorgia Incerti incerti
APP ONE PAGER SLIDER REVOLUTIONClosed
TheGem(Elementor)
Updated October 3, 2023 at 1:11pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
robinhoodsf
Editing the one-page "revolution slider" for multilanguageClosed
TheGem(Elementor)
Updated October 3, 2023 at 11:58am
2
Most recent comment from Michael:Hi,Sorry, I don't see a problem, everything works correctly.https://raise-puglia.com/it/https://raise-puglia.com/wp-admin/post.php?post=591&action=edithttps://raise-puglia.com/https://raise-pugli ...
kokajluciana
cant activated the themeClosed
TheGem(Elementor)
Updated October 3, 2023 at 6:25am
2
Most recent comment from Michael:Hi,Apparently this purchase key is already in use on another site. Please refer to this article:https://docs.codex-themes.com/article/295-license-terms
webdesign
loginClosed
TheGem(Elementor)
Updated October 3, 2023 at 5:44am
11
Most recent comment from Oliver:You are welcome!
W415
Styles failing to load after new updateClosed
TheGem(Elementor)
Updated October 1, 2023 at 2:15pm
5
Most recent comment from Oliver:You are welcome!Feel free to rate us on themeforest - it would be much appreaciated!
jakubgardner
Styles in ElementorClosed
TheGem(Elementor)
Updated September 28, 2023 at 7:49am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/k0WkBMUdXb6m
akimmakako
Theme modificationsClosed
TheGem(Elementor)
Updated September 28, 2023 at 6:09am
6
Most recent comment from Oliver:Hi,You can remove it via the header builder, here:https://www.primaacademie.com/wp-admin/post.php?post=2728&action=elementor
ferarellano87
Duplicated variation comboboxClosed
TheGem(Elementor)
Updated September 28, 2023 at 3:44am
8
Most recent comment from Oliver:You are welcome!
mtechnical
changing loading circle colourClosed
TheGem(Elementor)
Updated September 25, 2023 at 8:53am
2
Most recent comment from Oliver:HI!
You need to edit: wp-content/themes/thegem/css/thegem-preloader.css
Or use next css:
body #page-preloader { background: #2c2e3d;
}
body #page-preloader .page-preloader-spin,
body .block-prel ...
aledelpu
column widthClosed
TheGem(Elementor)
Updated September 25, 2023 at 7:01am
4
Most recent comment from Oliver:Hi,Yes, in the section.
Haider
Mega Menu is not visible on font endClosed
TheGem(Elementor)
Updated September 24, 2023 at 10:00am
2
Most recent comment from Oliver:Hi, kindly provide your URL and wp-admin access details in the private message so we can check your configuration.
carotag
GoogleClosed
TheGem(Elementor)
Updated September 22, 2023 at 6:36am
2
Most recent comment from Oliver:Hi,Please take a look:https://www.wpbeginner.com/beginners-guide/how-to-appear-in-google-answer-boxes-with-your-wordpress-site/