Public Tickets
Letmeknowplease
What happened to animations for https://codex-themes.com/thegem/sites/agency-media/ ?Closed
TheGem(Elementor)
Updated April 18, 2023 at 5:22am
2
Most recent comment from Oliver:Hi, the rotating words is the feature of the Animated Heading content element, kindly check https://codex-themes.com/thegem/documentation/elementor/#animated-heading . You can easily activate it in ...
yutthakan
How to create mega menu like this ?Closed
TheGem(Elementor)
Updated April 17, 2023 at 8:49am
2
Most recent comment from Oliver:Hi,please take a look:https://codex-themes.com/thegem/documentation/mega-menu-builder/
yutthakan
How to button show mega menu?Closed
TheGem(Elementor)
Updated April 17, 2023 at 5:32am
2
Most recent comment from Oliver:Hi, 1. you need to create a popup first, using the Popups Builder (you can also import the pre-built template), kindly check the instructions https://codex-themes.com/thegem/documentation/thegem-pop ...
Elvis Mare
Updating Elementor plug-in for WordPressClosed
TheGem(Elementor)
Updated April 12, 2023 at 12:47pm
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access?
vaibhav
Reinstalled the licenseClosed
TheGem(Elementor)
Updated April 9, 2023 at 9:57am
2
Most recent comment from Oliver:Hi, kindly login at https://license-manager.codex-themes.com/ -here you can manage all your licenses and activations. One license is valid for one live website.
mike_breezy
Add to cart buttonClosed
TheGem(Elementor)
Updated April 8, 2023 at 6:43am
2
Most recent comment from Oliver:Hi, can you please provide a link to the page with this issue so we can check? Also kindly provide your wp-admin access details in a private message to check your current configuration, thank you
hibiscis
Revolution Slider animationClosed
TheGem(Elementor)
Updated April 7, 2023 at 8:44am
2
Most recent comment from Oliver:Hi,Sorry for delay, there is no simple way to change it, you should edit map canvas JS animation code here:https://prnt.sc/qAI2NqT4k2x_
mike_breezy
Title removalClosed
TheGem(Elementor)
Updated April 7, 2023 at 6:27am
2
Most recent comment from Oliver:Hi,Take a look:https://prnt.sc/g5jXhLEIsSsT
kylerickner
Sticky Header Not WorkingClosed
TheGem(Elementor)
Updated April 6, 2023 at 9:54am
3
Most recent comment from Oliver:Ok, thank you for letting know
mike_breezy
Category imagesClosed
TheGem(Elementor)
Updated April 6, 2023 at 9:50am
2
Most recent comment from Oliver:Hi,You need to ad featured image in the category settings, here:https://prnt.sc/0Jhw9pTAeJ1P
mike_breezy
ElementorClosed
TheGem(Elementor)
Updated April 5, 2023 at 5:27am
2
Most recent comment from Oliver:Hi, it looks like you didn't install the required plugin: TheGem Elements (Elementor). Kindly check in TheGem Dashboard under plugins, it should be prompted to install this plugin. If not, kindly ...
Guido Claßen
Bottom area mobile deviceClosed
TheGem(Elementor)
Updated April 3, 2023 at 11:21am
2
Most recent comment from Oliver:Hi,I see custom CSS file is missing:https://ibe-nrw.de/wp-content/themes/thegem-elementor/css/custom-cZIb64td.cssplease provide FTP access, I'll check it out
seankenneday
Page formattingClosed
TheGem(Elementor)
Updated April 3, 2023 at 6:04am
4
Most recent comment from Oliver:You're welcome!
estocolmoman
Slider revolution & Layer sliderClosed
TheGem(Elementor)
Updated April 2, 2023 at 5:54pm
3
Most recent comment from Oliver:Hola, tanto Slider Revolution como LayerSlider vienen como complementos incluidos con TheGem y ya están activos, no necesita ninguna licencia adicional por separado para estos complementos. Ambos com ...
lioravr99
footer keep appearing in homepageClosed
TheGem(Elementor)
Updated April 2, 2023 at 7:56am
9
Most recent comment from Oliver:Thank you for letting us know!