Public Tickets
mtrobinson16
Upload troubleshootingClosed
TheGem(Elementor)
Updated March 22, 2023 at 6:22am
2
Most recent comment from Oliver:Hi,Can you provide FTP access?
llukamatej2004
removal of the buttonClosed
TheGem(Elementor)
Updated March 22, 2023 at 6:02am
2
Most recent comment from Oliver:HI!
CSS example:
.thegem-te-cart .minicart .woocommerce-mini-cart__buttons .mini-cart-checkout {
display: none;
}
Valles
Modify demoClosed
TheGem(Elementor)
Updated March 21, 2023 at 7:33am
2
Most recent comment from Oliver:Hi,Can you provide wp-admin access? I'll check it out
mina57
the gem block fatal activateClosed
TheGem(Elementor)
Updated March 21, 2023 at 6:14am
2
Most recent comment from Oliver:Hi,Please provide wp-admin and FTP access, I'll check it out
hamid43
Demo Home backgroundClosed
TheGem(Elementor)
Updated March 20, 2023 at 10:09am
9
Most recent comment from Oliver:take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website.
llukamatej2004
WP super cacheClosed
TheGem(Elementor)
Updated March 20, 2023 at 8:14am
2
Most recent comment from Oliver:Hi,
take a look:
https://prnt.sc/pheli-6wcljo
Brooke
reativatingClosed
TheGem(Elementor)
Updated March 20, 2023 at 7:35am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
agenziasitowebstudio Basile
How to remove icon in Slideshow?Closed
TheGem(Elementor)
Updated March 20, 2023 at 7:03am
4
Most recent comment from Oliver:Hi,Here you go:https://italmasal.com/wp-admin/admin.php?page=revslider&view=slide&id=static_1https://prnt.sc/tarLdy_YjkSd
agenziasitowebstudio Basile
Website is slowClosed
TheGem(Elementor)
Updated March 20, 2023 at 7:00am
2
Most recent comment from Oliver:HI,Please take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
STOLIVODKA
Product PagesClosed
TheGem(Elementor)
Updated March 17, 2023 at 7:58am
2
Most recent comment from Oliver:Hi,Deactivate title area here:https://uglye.wpcomstaging.com/wp-admin/admin.php?page=thegem-theme-options#/single-pages/product-pagehttps://screenrec.com/share/ys1cvKCRIH
hamid43
Section heightClosed
TheGem(Elementor)
Updated March 17, 2023 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
rajeshkuttan
It about the licensenClosed
TheGem(Elementor)
Updated March 16, 2023 at 6:19am
4
Most recent comment from Oliver:Welcome!
Drouminex
Blog Post Slider not loadingClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:19am
8
Most recent comment from Oliver:Don't hesitate to contact us if you need help
mateusz87szczepanczyk
Elementor error on home pageClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:11am
3
Most recent comment from Oliver:Ok, thank you for letting know
switchtree
restricting user accessClosed
TheGem(Elementor)
Updated March 14, 2023 at 11:35am
4
Most recent comment from Oliver:Welcome!