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Public Tickets

gbscl Alignment Responsive Issue using portfolio gridClosed   TheGem(Elementor)   Updated February 14, 2023 at 11:30am   4 Most recent comment from Oliver:Hi,Can I deactivate third-party plugins? Gkumar Product Category Page Backgroud image chaneClosed   TheGem(Elementor)   Updated February 13, 2023 at 5:33am   3 Most recent comment from Oliver:Hi, kindly check in Theme Options - Archive Pages - Product Archives - Title Area https://prnt.sc/418ZJKSPXbDL Here you can set a regular title or title template (as in our demo) for the title area ... cvaonorden Deactivate PreloaderClosed   TheGem(Elementor)   Updated February 9, 2023 at 8:17am   9 Most recent comment from Oliver:Hi,Sorry for delay, it was caching issue, cleaned cache and see it deactivated. songsmash HeaderClosed   TheGem(Elementor)   Updated February 9, 2023 at 5:36am   2 Most recent comment from Oliver:Hi, as I can see you have different settings set for products, product categories and main shop pageHere are the settings for your products: https://montya10.sg-host.com/wp-admin/admin.php?page=the ... songsmash Category PageClosed   TheGem(Elementor)   Updated February 9, 2023 at 5:23am   2 Most recent comment from Oliver:Hi, yes, sure. Please take a look: https://codex-themes.com/thegem/product-archives-builder/ And documentation: https://codex-themes.com/thegem/documentation/product-archives-builder/In case of any ... Mirko Master Pagination -> blog extended Grid do not work!Closed   TheGem(Elementor)   Updated February 8, 2023 at 4:35pm   2 Most recent comment from Oliver:Hi Mirko, ich habe hier geantwortet https://codexthemes.ticksy.com/ticket/3227133/ . Ich werde dieses Ticket schliessen, um Duplikate zu vermeiden songsmash Woocommerce Product BeadcrumbsClosed   TheGem(Elementor)   Updated February 8, 2023 at 5:09am   2 Most recent comment from Oliver:Hi, kindly explain in more details, at the moment I do not see any issues with breadcrumbs https://prnt.sc/_mevEU87LSjP  jknetdesign Mega Menu on MobilClosed   TheGem(Elementor)   Updated February 4, 2023 at 5:34am   4 Most recent comment from Oliver:Hi, it activates page loading on mobiles by clicking on this menu item.What do you mean by "how do I set my Explore mega menu to click instead of hover"?  Mega menu to click? syngroup Adobe FontsClosed   TheGem(Elementor)   Updated February 4, 2023 at 5:11am   4 Most recent comment from Oliver:You are welcome! mhaoui99 activation keyClosed   TheGem(Elementor)   Updated February 3, 2023 at 12:52pm   2 Most recent comment from Oliver:Ok, thank you for letting know Kattia Bolanos Pop Up On ButtonClosed   TheGem(Elementor)   Updated February 3, 2023 at 9:07am   2 Most recent comment from Oliver:Hi, Trigger should be in ID: https://screenrec.com/share/zTuaEb7Kkl Madadev Slider revolutionClosed   TheGem(Elementor)   Updated February 3, 2023 at 6:21am   2 Most recent comment from Oliver:HI,You can change or deactivate slider in the page settings, here:https://prnt.sc/SvffR02Axd0x aledelpu text-align toogleClosed   TheGem(Elementor)   Updated February 1, 2023 at 4:50am   4 Most recent comment from Oliver:You are welcome! Martina Update of themeClosed   TheGem(Elementor)   Updated January 30, 2023 at 6:44am   7 Most recent comment from Oliver:HI,Don't worry, nothing will be lost.  MarceloTech Question Speed OptimizationClosed   TheGem(Elementor)   Updated January 29, 2023 at 7:03pm   10 Most recent comment from Oliver:You are welcome