Public Tickets
Rocko_Bar
mouse scroll not workingClosed
TheGem(Elementor)
Updated January 26, 2023 at 1:41pm
6
Most recent comment from Oliver:Welcome!
aledelpu
video module from vimeoClosed
TheGem(Elementor)
Updated January 26, 2023 at 7:41am
4
Most recent comment from Oliver:Welcome!
gskmac
Blog timeLineClosed
TheGem(Elementor)
Updated January 24, 2023 at 4:51am
9
Most recent comment from Oliver:Hi,As a workaround with 1 line:
.blog-style-timeline *{
pointer-events: none;
}
jafar1majid12
Edit with ElementorClosed
TheGem(Elementor)
Updated January 23, 2023 at 12:22pm
3
Most recent comment from Oliver:HI,Sorry for delay, can you deactivate third-party plugins?
jknetdesign
Revolution Slider DemosClosed
TheGem(Elementor)
Updated January 23, 2023 at 12:19pm
2
Most recent comment from Oliver:Hi,1. As I know it can be done only manually, one by one. 2. it's not Revo. It's our new feature, animated heading, take a look:https://codex-themes.com/thegem/documentation/elementor/#an ...
aledelpu
slider with linksClosed
TheGem(Elementor)
Updated January 23, 2023 at 12:12pm
4
Most recent comment from Oliver:ok, thank you for letting know
Shaheer Ahmed
Product PageClosed
TheGem(Elementor)
Updated January 23, 2023 at 10:54am
6
Most recent comment from Oliver:HI,please provide FTP access.
Kaycp
PortfolioClosed
TheGem(Elementor)
Updated January 23, 2023 at 10:47am
6
Most recent comment from Oliver:Hi,Sorry for delay, portfolio types can be added in the page settings, here:https://prnt.sc/Jh8zQ1D9zuTS
spickyboy
How can I use Elementor in the template?Closed
TheGem(Elementor)
Updated January 23, 2023 at 7:44am
2
Most recent comment from Oliver:Hi,
TheGem for Elementor is a reworked version of TheGem theme, which is lightweight and optimized for Elementor. TheGem for Elementor is NOT compatible with TheGem for WPBakery. In case you will in ...
Theodore
localhost usageClosed
TheGem(Elementor)
Updated January 23, 2023 at 6:09am
2
Most recent comment from Oliver:HI,Can you provide wp-admin access to the live site?
Gkumar
Need to remove white background below the logoClosed
TheGem(Elementor)
Updated January 19, 2023 at 6:26am
9
Most recent comment from Oliver:HI!
Try to add this one:
.elementor-widget-thegem-template-logo * {
background-color: transparent !important;
}
alansoaresb
Plugin cod activator errorClosed
TheGem(Elementor)
Updated January 17, 2023 at 8:43am
4
Most recent comment from Oliver:About the Revoplugin. You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via o ...
rehkli
Elementor says default kit is missingClosed
TheGem(Elementor)
Updated January 15, 2023 at 8:10pm
5
Most recent comment from rehkli:Thankfully I managed to solve this problem. I started at the beginning and did not pre download elementor plugin and it solved a problem.Ticket can be closed.
trellisanalytics
Adding a CSS stylesheet link above </head>Closed
TheGem(Elementor)
Updated January 14, 2023 at 11:14am
2
Most recent comment from Oliver:Hi,1. Copy template wp-content/themes/thegem-elementor/header.php to the main folder of the child theme (theme in attach) and make your changes there. 2. Also copy template footer.php to the child th ...
Tahli
Responsive Menu - menu going off page edgeClosed
TheGem(Elementor)
Updated January 12, 2023 at 6:15am
3
Most recent comment from Oliver:For example About Our Club > About.