Public Tickets
xplorew4
AJAX live search preview customizationClosed
TheGem(Elementor)
Updated November 20, 2023 at 1:43pm
2
Most recent comment from Michael:Hi,Unfortunately at the moment there is no easy way to change the structure of the live search page, to change it you have to rewrite the template.
Jogge
Theme OptionsClosed
TheGem(Elementor)
Updated November 20, 2023 at 11:54am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
alirezamass87
The gem full page fp-navClosed
TheGem(Elementor)
Updated November 16, 2023 at 3:15pm
3
Most recent comment from Oliver:Hi, thank you for letting us know.
Diego Teliz
Activate Containers in ElementorClosed
TheGem(Elementor)
Updated November 16, 2023 at 7:20am
3
Most recent comment from Sobha Neopolis:If you want to "activate containers" in Elementor, it's important to note that Elementor doesn't use a specific "container" element in the way you might think of it in traditional web develo ...
gchevillon
Post Extented GridClosed
TheGem(Elementor)
Updated November 13, 2023 at 8:17am
2
Most recent comment from Michael:Hi,You don't need to set this page as a blog page, just use a page with a post extented grid on it.
jaimerowe
how to deactivate a codeClosed
TheGem(Elementor)
Updated November 11, 2023 at 3:08pm
1
Most recent comment from jaimerowe:Fixed it
Segun Oloye
Footer PluginClosed
TheGem(Elementor)
Updated November 11, 2023 at 11:22am
12
Most recent comment from Michael:You're welcome!Have a nice day!
Atvshopen
Edit logo positionClosed
TheGem(Elementor)
Updated November 9, 2023 at 3:12pm
2
Most recent comment from Michael:HI!
pls. use following css:
div#site-header-wrapper {
padding-top: 0px !important;
}
Segun Oloye
Blog Page IssueClosed
TheGem(Elementor)
Updated November 9, 2023 at 10:20am
3
Most recent comment from Segun Oloye:Thank you it worked. I appreciate.
remcled64
import demo plugin access deniedClosed
TheGem(Elementor)
Updated November 2, 2023 at 2:54pm
2
Most recent comment from Oliver:Hi, I suppose you have file permission issues on your FTP. Kindly provide your URL, wp-admin and FTP access details in the private message so we can check your current configuration
Mark Micheli
Photo GalleriesClosed
TheGem(Elementor)
Updated November 2, 2023 at 7:05am
6
Most recent comment from Oliver:Hi Mark, You are welcome. Let's keep this ticket public for all others who could have similar questions regarding how to add lightbox photo galleries in a grid. Please create new private ticket ...
okkasione
InfoClosed
TheGem(Elementor)
Updated October 31, 2023 at 10:55am
4
Most recent comment from Oliver:Hi, sorry, I still don't quite understand exactly what do you mean. Can you please attach some screenshots for this: "With elementor if I click on template there are only a small part of all the ...
Segun Oloye
Broken SiteClosed
TheGem(Elementor)
Updated October 27, 2023 at 8:23pm
10
Most recent comment from Segun Oloye:You didn't specifiy what i did wrong. what is the correct path i am suppose to use. pls specify it. the screenshot you sent is the same thing with what i did.
leonelcasizq
Not able to delte white spaceClosed
TheGem(Elementor)
Updated October 27, 2023 at 5:48am
2
Most recent comment from Oliver:Hi, I cannot see any white space in your link, maybe you didn't empty your browser cache? In general, kindly check this documentation article: https://docs.codex-themes.com/article/601-how-to- ...
eurochefusa
Filters cause Images to display improperly; reload is required.Closed
TheGem(Elementor)
Updated October 27, 2023 at 5:40am
4
Most recent comment from Oliver:Hi, thank you for letting us know.