Public Tickets
llukamatej2004
WP super cacheClosed
TheGem(Elementor)
Updated March 20, 2023 at 8:14am
2
Most recent comment from Oliver:Hi,
take a look:
https://prnt.sc/pheli-6wcljo
Brooke
reativatingClosed
TheGem(Elementor)
Updated March 20, 2023 at 7:35am
2
Most recent comment from Oliver:Hi,
take a look:
https://codex-themes.com/thegem/documentation/#license-terms
One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. lo ...
agenziasitowebstudio Basile
How to remove icon in Slideshow?Closed
TheGem(Elementor)
Updated March 20, 2023 at 7:03am
4
Most recent comment from Oliver:Hi,Here you go:https://italmasal.com/wp-admin/admin.php?page=revslider&view=slide&id=static_1https://prnt.sc/tarLdy_YjkSd
agenziasitowebstudio Basile
Website is slowClosed
TheGem(Elementor)
Updated March 20, 2023 at 7:00am
2
Most recent comment from Oliver:HI,Please take a look:https://codex-themes.com/thegem/documentation/performance-optimizations/
STOLIVODKA
Product PagesClosed
TheGem(Elementor)
Updated March 17, 2023 at 7:58am
2
Most recent comment from Oliver:Hi,Deactivate title area here:https://uglye.wpcomstaging.com/wp-admin/admin.php?page=thegem-theme-options#/single-pages/product-pagehttps://screenrec.com/share/ys1cvKCRIH
hamid43
Section heightClosed
TheGem(Elementor)
Updated March 17, 2023 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
rajeshkuttan
It about the licensenClosed
TheGem(Elementor)
Updated March 16, 2023 at 6:19am
4
Most recent comment from Oliver:Welcome!
Drouminex
Blog Post Slider not loadingClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:19am
8
Most recent comment from Oliver:Don't hesitate to contact us if you need help
mateusz87szczepanczyk
Elementor error on home pageClosed
TheGem(Elementor)
Updated March 15, 2023 at 6:11am
3
Most recent comment from Oliver:Ok, thank you for letting know
switchtree
restricting user accessClosed
TheGem(Elementor)
Updated March 14, 2023 at 11:35am
4
Most recent comment from Oliver:Welcome!
alaaflow
The Plugin "Wordpress Page Widgets" has been removed from wordpress.org.Closed
TheGem(Elementor)
Updated March 14, 2023 at 10:42am
2
Most recent comment from Oliver:Hi,it's ok, now it's updating from our own repository.
Danica
Pugin problemsClosed
TheGem(Elementor)
Updated March 14, 2023 at 9:44am
2
Most recent comment from Oliver:Hi,Sorry for delay, replied in the ticket.
itsonions
Elementor not opening upClosed
TheGem(Elementor)
Updated March 14, 2023 at 7:24am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you deactivate third-party plugins? Can you provide FTP access to the site?
waleedahmedmind
Color problemClosed
TheGem(Elementor)
Updated March 10, 2023 at 4:56am
4
Most recent comment from Oliver:You are welcome!
STOLIVODKA
Title Area & Product PagesClosed
TheGem(Elementor)
Updated March 9, 2023 at 10:34am
2
Most recent comment from Oliver:Hi,I can't login admin dashboard with the data you provided, can you check?