Public Tickets
ayb124
Make Contact Form ( right to left )Closed
TheGem (WPBakery)
Updated September 15, 2020 at 10:46am
4
Most recent comment from Michael:pls. use following css:
.contact-form-style-6 textarea,
.contact-form-style-6 input {
text-align: right;
}
platinumwd
Woocommerce Checkout Page is blankClosed
TheGem (WPBakery)
Updated September 15, 2020 at 7:13am
3
Most recent comment from Oliver:Hi,Sorry for delay, pls. check now, should be fixed.
maaarina
Use personalized fontsClosed
TheGem(Elementor)
Updated September 14, 2020 at 9:21am
2
Most recent comment from Michael:HI!Please use these settings:
everq35
Clarify doubts with the location of the homepage menusClosed
TheGem(Elementor)
Updated September 14, 2020 at 8:31am
2
Most recent comment from Michael:HI!To get started, watch this video, I hope it will help you understand exactly how such menus work.
William Curt Johnson
Importing Demo To Existing SiteClosed
TheGem(Elementor)
Updated September 14, 2020 at 7:52am
6
Most recent comment from Oliver:Hi,Here is our docs:https://codex-themes.com/thegem/documentation/elementor/
Herrmitage
Hide on Deskop/Tablet/Mobile FunctionClosed
TheGem(Elementor)
Updated September 11, 2020 at 11:25am
2
Most recent comment from Oliver:Hi,Sorry, can't say, I'm not SEO expert, try to ask this question in any SEO forum..
Vijay-Ananth
How to remove "You may be interested in" sectionClosed
TheGem (WPBakery)
Updated September 10, 2020 at 10:44am
2
Most recent comment from Oliver:Hi,Add this code to the functions.php of the child theme:
function thegem_child_woocommerce_output_related_products() {
remove_action('thegem_woocommerce_after_single_product', 'woo ...
ayb124
Remove Images in Responsive modeClosed
TheGem (WPBakery)
Updated September 10, 2020 at 8:06am
2
Most recent comment from Michael:HI!
pls. use following css:
@media(max-width:767px){
#link3 .fullwidth-block-background {
background-image: none !important;
}}
KOSNOWMAN
broken iconClosed
TheGem (WPBakery)
Updated September 10, 2020 at 8:01am
2
Most recent comment from Oliver:Hi,It's zoom issue, just click ctrl + 0 in the browser.
Shrek13
QuickfinderClosed
TheGem (WPBakery)
Updated September 9, 2020 at 7:34am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#what-is-quickfinder
Herrmitage
The GemElement Image CaptionsClosed
TheGem(Elementor)
Updated September 7, 2020 at 1:32pm
7
Most recent comment from Herrmitage:This ticket can also be closed.
dsilvestre90
Comment iconClosed
TheGem (WPBakery)
Updated September 7, 2020 at 12:09pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
miukun
Warning: Illegal string offset ‘xxxxxxx’ inClosed
TheGem(Elementor)
Updated September 6, 2020 at 12:33pm
3
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.I suppose also we will need ftp access.
mayank
Issue with theme activationClosed
Activation Problems in TheGem Theme.
Updated September 4, 2020 at 12:23pm
4
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
ALex
RecaptchaClosed
TheGem (WPBakery)
Updated September 3, 2020 at 2:19pm
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?