Public Tickets
l5dooel
Demo importClosed
TheGem (WPBakery)
Updated June 30, 2020 at 1:56pm
10
Most recent comment from Michael:You're welcome!Please contact us if you have any questions.
rafael
Icons that break when changing sizeClosed
TheGem (WPBakery)
Updated June 29, 2020 at 12:37pm
4
Most recent comment from Michael:Please contact us if you have any questions.
Jhun Lorenz Asna
Posts pageClosed
TheGem (WPBakery)
Updated June 29, 2020 at 12:32pm
2
Most recent comment from Michael:HI!
Please make sure that this parameter is not used in the settings.
shettyaditya008
iam not able to load the images from the blocks,portfolio or testimonialsClosed
TheGem (WPBakery)
Updated June 29, 2020 at 12:21pm
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Jhun Lorenz Asna
ElementClosed
TheGem (WPBakery)
Updated June 29, 2020 at 9:48am
2
Most recent comment from Oliver:Hi,You can use this plugin:https://wordpress.org/plugins/popup-maker/
sanne1967
wp backery pagebuilder: not able to set templates for post typesClosed
TheGem (WPBakery)
Updated June 26, 2020 at 10:00am
2
Most recent comment from Oliver:Hi,Can you provide more info what you need to achieve in the end?
PXLtree
Suggestion | Menu OptionsClosed
TheGem (WPBakery)
Updated June 26, 2020 at 7:49am
2
Most recent comment from Oliver:Hi,Sorry for delay, can you make screenshot to describe how it should look like?
Stefan_N
How to lazy load or defer background images?Closed
TheGem (WPBakery)
Updated June 25, 2020 at 1:22pm
4
Most recent comment from Oliver:Sorry, no, didn't tested such plugins before..
NamArquitectos
Misspelled textClosed
TheGem (WPBakery)
Updated June 22, 2020 at 6:47am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
JEREMYBINGHAM
Accordian Text ColorClosed
TheGem (WPBakery)
Updated June 19, 2020 at 9:23am
2
Most recent comment from Michael:HI!
pls. use following css:
.vc_tta-panel-heading h4 {
color: #fff;
}
Stephane
Custom post typeClosed
TheGem (WPBakery)
Updated June 19, 2020 at 8:01am
2
Most recent comment from Michael:HI!Please use audio post type:Unfortunately, there are no special pages for this type of posts in our demo content.
sjaakstaal
Background stock without TheGem logoClosed
TheGem (WPBakery)
Updated June 19, 2020 at 7:24am
4
Most recent comment from Michael:Please try to use this PSD file:http://codex-themes.com/thegem/PSD/AGENCY-Light_1_1.psd
boB0
AJAX problem when importing DemosClosed
TheGem (WPBakery)
Updated June 18, 2020 at 11:15am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2444800
FireMarc1
Set user registration linkClosed
TheGem (WPBakery)
Updated June 18, 2020 at 8:15am
2
Most recent comment from Oliver:Hi,All the default settings you can set in the General > Discussion. If you need something more custom you should edit template:/wp-content/themes/thegem/comments.phpFor the safety future updates cop ...
gsethkramer
Floating objects inside Text BlockClosed
TheGem (WPBakery)
Updated June 17, 2020 at 10:55am
4
Most recent comment from Michael:Please give a specific example, only this way I can help you.