Public Tickets
Aaquib Rayani
website not loading in some deviceClosed
TheGem (WPBakery)
Updated October 22, 2020 at 12:40pm
5
Most recent comment from Oliver:Welcome!
muea
jQuery.fn.live() is deprecatedClosed
Scalia
Updated October 22, 2020 at 12:10pm
2
Most recent comment from Oliver:Hi,pls. update theme to the last version, this issue already fixed.
Roberto
customize page archiveClosed
TheGem (WPBakery)
Updated October 22, 2020 at 7:56am
2
Most recent comment from Oliver:Hi Roberto!
in order to change the blog style you need to edit template:
/wp-content/themes/thegem/index.php
Example of changing default style you can see in the template:
/wp-content/themes/thegem/s ...
ThriveMarketing1
Searh BarClosed
TheGem(Elementor)
Updated October 21, 2020 at 10:11am
6
Most recent comment from Michael:Please contact us if you have any questions.
SamiqSAS
animate clickClosed
TheGem (WPBakery)
Updated October 21, 2020 at 8:06am
2
Most recent comment from Michael:HI!Please use 'scroll-to-button' class to this button.
AmyLynn2136
Client CarouselClosed
TheGem (WPBakery)
Updated October 19, 2020 at 8:24am
2
Most recent comment from Michael:Hi, sorry, can you pls provide more details with screenshots?Also provide the wp-admin access. We will try to inspect problem on your site.
Alex
Demo ContentClosed
TheGem (WPBakery)
Updated October 15, 2020 at 8:11am
2
Most recent comment from Michael:HI!Please use this button:
Apostolos Ntokos
SLIDER REVOLUTIONClosed
TheGem (WPBakery)
Updated October 14, 2020 at 12:41pm
6
Most recent comment from Michael:You're welcome!
musicrespons
Transfer of support to clientClosed
TheGem (WPBakery)
Updated October 13, 2020 at 8:21am
2
Most recent comment from Oliver:Hi,We don't have access to your license, pls. try to contact envato support team with this issue.
grupoproductorademoda
Footer ProblemsClosed
TheGem (WPBakery)
Updated October 13, 2020 at 8:18am
2
Most recent comment from Michael:HI!1) You need to disable default footer:https://codex-themes.com/thegem/documentation/#footer2) Please read the documentation:https://codex-themes.com/thegem/documentation/#clienthttps://codex-themes ...
sebastian
16061685Closed
TheGem(Elementor)
Updated October 12, 2020 at 8:24am
2
Most recent comment from Oliver:HI,Can you provide some more info where you have difficulties?
programmer1453
not edit this pageClosed
TheGem(Elementor)
Updated October 12, 2020 at 8:10am
2
Most recent comment from Oliver:HI,pls. give me wp-admin access.
daniverah
retirar contenido demoClosed
TheGem(Elementor)
Updated October 12, 2020 at 6:49am
2
Most recent comment from Michael:HI!Unfortunately, we need access to your installation to investigate your problem.
Jhun Lorenz Asna
GOOGLE FONTClosed
TheGem (WPBakery)
Updated October 9, 2020 at 8:42am
5
Most recent comment from Oliver:Hi,Try to deregister:
if($fonts_url = thegem_google_fonts_url()) {
wp_enqueue_style( 'thegem-google-fonts', $fonts_url);
}
and add new one with your function
factorykorisnik
Footer Social Media IconsClosed
TheGem(Elementor)
Updated October 9, 2020 at 7:55am
4
Most recent comment from Michael:You're welcome!