Public Tickets
Mark de Rooij
Adjusted mobile menuClosed
TheGem (WPBakery)
Updated November 24, 2020 at 10:45am
4
Most recent comment from Oliver:Ok, will add the task to add this feature.
Mike_Spoleto
Display the price before the discountClosed
TheGem (WPBakery)
Updated November 24, 2020 at 8:47am
2
Most recent comment from Oliver:HI!
pls. use following css:
.products .product-info .price del {
display: inline-block;
}
clementcold
Test site purchase codeClosed
TheGem (WPBakery)
Updated November 24, 2020 at 8:19am
2
Most recent comment from Oliver:Hi,One regular license allows you to use TheGem on one localhost, one development and one final production website. pls. login at https://codex-themes.com/thegem/license_manager/ and deregister this ...
claudiopardal
Logo does not appearClosed
TheGem (WPBakery)
Updated November 24, 2020 at 7:23am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
Sana2015
Need help to change textClosed
TheGem (WPBakery)
Updated November 24, 2020 at 7:22am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Kompang
Editing sliders and menu in ElementorClosed
TheGem(Elementor)
Updated November 23, 2020 at 12:36pm
2
Most recent comment from Michael:HI!You can edit the Revolution Slider only in the Slider Revolution settings.
Nicole R Spizzirri
How to installClosed
Activation Problems in TheGem Theme.
Updated November 22, 2020 at 3:12pm
2
Most recent comment from Oliver:Hi, thank you for your purchase. Please follow this instructions: https://codex-themes.com/thegem/documentation/#downloading-thegem
sourcesas
SVG logoClosed
TheGem(Elementor)
Updated November 22, 2020 at 10:53am
4
Most recent comment from Michael:In Elementor, you can use SVG as a background.
freeassociates
Header transparencyClosed
TheGem(Elementor)
Updated November 22, 2020 at 10:29am
4
Most recent comment from Michael:You're welcome!Have a nice day!
Sara
Creative agency liteClosed
TheGem (WPBakery)
Updated November 22, 2020 at 10:00am
17
Most recent comment from Michael:You can find Custom Footers here:
claudiubell
Disable PreloaderClosed
TheGem (WPBakery)
Updated November 20, 2020 at 9:12am
2
Most recent comment from Michael:HI!
pls. use following css:
.preloader {
display:none !important;
}
mandyschild
Change portfolio slugClosed
TheGem(Elementor)
Updated November 20, 2020 at 6:25am
3
Most recent comment from Oliver:Ok, thank you for letting know
chrismaynard5
The gem fonts slow websiteClosed
TheGem (WPBakery)
Updated November 19, 2020 at 9:52am
2
Most recent comment from Michael:HI!Please use https://wordpress.org/plugins/autoptimize/ plugin.
ArsalanRc
Top area searchClosed
TheGem(Elementor)
Updated November 19, 2020 at 9:27am
2
Most recent comment from Oliver:Hi,You need to add it via the code in the template:wp-content/themes/thegem/top_area.phpFor the safety future theme updates copy this file to the child before the editing.
Stefano Becheroni
Dismiss noticesClosed
TheGem (WPBakery)
Updated November 16, 2020 at 9:54am
9
Most recent comment from Stefano Becheroni:HI Gregor,thanks, I did it but the notice is still there.Don't mind anyway, it's not that important, sorry for bothering you, because this is not a problem at all.You can close the ticket