Public Tickets
Apostolos Ntokos
SLIDER REVOLUTIONClosed
TheGem (WPBakery)
Updated October 14, 2020 at 12:41pm
6
Most recent comment from Michael:You're welcome!
musicrespons
Transfer of support to clientClosed
TheGem (WPBakery)
Updated October 13, 2020 at 8:21am
2
Most recent comment from Oliver:Hi,We don't have access to your license, pls. try to contact envato support team with this issue.
grupoproductorademoda
Footer ProblemsClosed
TheGem (WPBakery)
Updated October 13, 2020 at 8:18am
2
Most recent comment from Michael:HI!1) You need to disable default footer:https://codex-themes.com/thegem/documentation/#footer2) Please read the documentation:https://codex-themes.com/thegem/documentation/#clienthttps://codex-themes ...
sebastian
16061685Closed
TheGem(Elementor)
Updated October 12, 2020 at 8:24am
2
Most recent comment from Oliver:HI,Can you provide some more info where you have difficulties?
programmer1453
not edit this pageClosed
TheGem(Elementor)
Updated October 12, 2020 at 8:10am
2
Most recent comment from Oliver:HI,pls. give me wp-admin access.
daniverah
retirar contenido demoClosed
TheGem(Elementor)
Updated October 12, 2020 at 6:49am
2
Most recent comment from Michael:HI!Unfortunately, we need access to your installation to investigate your problem.
Jhun Lorenz Asna
GOOGLE FONTClosed
TheGem (WPBakery)
Updated October 9, 2020 at 8:42am
5
Most recent comment from Oliver:Hi,Try to deregister:
if($fonts_url = thegem_google_fonts_url()) {
wp_enqueue_style( 'thegem-google-fonts', $fonts_url);
}
and add new one with your function
factorykorisnik
Footer Social Media IconsClosed
TheGem(Elementor)
Updated October 9, 2020 at 7:55am
4
Most recent comment from Michael:You're welcome!
Giovanni
remove search formClosed
TheGem (WPBakery)
Updated October 9, 2020 at 7:43am
2
Most recent comment from Michael:HI!
pls. use following css:
.vertical-menu-item-widgets {
display: none !important;
}
worldprintcom
Grid PortfolioClosed
TheGem(Elementor)
Updated October 9, 2020 at 7:05am
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.
erisal
WPBakery or Elementor ?Closed
TheGem (WPBakery)
Updated October 8, 2020 at 8:41am
3
Most recent comment from Oliver:Hi,Elementor
erisal
image rightsClosed
TheGem(Elementor)
Updated October 6, 2020 at 12:55pm
4
Most recent comment from Oliver:Not all are free, I need to know the demo you wish to use to say...
EnoPelivanaj
PortfolioClosed
TheGem(Elementor)
Updated October 5, 2020 at 7:40am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean. Can you pls provide more details with screenshots?
Danny
Elementor templates on single productClosed
TheGem(Elementor)
Updated October 5, 2020 at 6:39am
3
Most recent comment from Oliver:Ok, thank you for letting know
laurancw
mobile devices errors and backeryClosed
TheGem (WPBakery)
Updated October 2, 2020 at 8:11am
4
Most recent comment from Michael:The plugins recommended in the documentation cannot cause such problems. If you want us to help you, I need to see the problems live.