Public Tickets
webster18
Issue with editing demo pagesClosed
TheGem(Elementor)
Updated October 2, 2020 at 6:51am
4
Most recent comment from Oliver:Hi,ok, thank you for letting know.
tamara_75
dline-2-1 styleClosed
TheGem (WPBakery)
Updated October 1, 2020 at 2:40pm
4
Most recent comment from Michael:Paste your code into Theme Options and it will persist across theme updates.
mbaake
Portfolio isn't shown in frontendClosed
TheGem (WPBakery)
Updated October 1, 2020 at 11:56am
4
Most recent comment from Oliver:Hi,pls. check now, there was missing image in one portfolio item...
Charles
Moving WP Bakery version to ElementorClosed
TheGem (WPBakery)
Updated October 1, 2020 at 10:58am
2
Most recent comment from Oliver:Hi,TheGem for Elementor is a reworked version of TheGem theme, which is lightweight and optimized for Elementor. TheGem for Elementor is NOT compatible with TheGem for WPBakery. In case you will ins ...
Kamikaze_Phoenix
Adjusting height of 1 of 2 columnsClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:33am
2
Most recent comment from Michael:Hi,
Please provide the wp-admin access. We will try to help you.
Kamikaze_Phoenix
FontsClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:32am
2
Most recent comment from Michael:HI!Unfortunately, only fonts from theme options are available in this editor. But you can write the fonts you want using the code.
Jhun Lorenz Asna
Pop-up triggerClosed
TheGem (WPBakery)
Updated October 1, 2020 at 7:28am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
RaulSM10
Text BlogClosed
TheGem (WPBakery)
Updated October 1, 2020 at 6:29am
4
Most recent comment from Oliver:You're welcome!
worldprintcom
Logo Not Appearing on WebsiteClosed
TheGem(Elementor)
Updated October 1, 2020 at 6:27am
3
Most recent comment from Oliver:ok, thank you for letting know
Kamikaze_Phoenix
Text Block - MobileClosed
TheGem (WPBakery)
Updated September 30, 2020 at 8:42am
2
Most recent comment from Michael:HI!Please watch this video:https://wpbakery.com/video-academy/control-elements-different-devices-responsive-column-controls/
RaulSM10
Custom.cssClosed
TheGem (WPBakery)
Updated September 30, 2020 at 7:02am
4
Most recent comment from Oliver:Welcome!
jamsessionein
Excluding from LazyloadingClosed
TheGem(Elementor)
Updated September 30, 2020 at 7:01am
9
Most recent comment from Oliver:Hi,There won't be difference.
vulcanstudio
Layout issuesClosed
TheGem (WPBakery)
Updated September 28, 2020 at 10:29am
4
Most recent comment from Oliver:Hi,Yes, take a look:
Mike Hammond
Problem with Menu options using Ultimate MemberClosed
TheGem (WPBakery)
Updated September 28, 2020 at 9:59am
2
Most recent comment from Oliver:Hi,it's because custom menu walker, the simplest way will be deactivate gem theme (activate any default theme) make all the menu settings and then activate gem theme, nothing will be lost..
Raúl
Custom Post TypeClosed
TheGem(Elementor)
Updated September 28, 2020 at 9:55am
2
Most recent comment from Oliver:Hi,pls. give wp-admin, FTP access, install and activate child theme.