Public Tickets
katamesh
Licence exceeded activation numbersClosed
TheGem (WPBakery)
Updated July 27, 2020 at 8:59am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
impactmakers3200
Authors hidden sitewide?Closed
TheGem (WPBakery)
Updated July 24, 2020 at 8:08am
2
Most recent comment from Michael:HI!Unfortunately, there is no global setting. You need to hide this on each element separately. If you don't know how to do this on a specific element, we will help you do it.
Alessandro
Countdown TranslationClosed
TheGem (WPBakery)
Updated July 24, 2020 at 7:05am
3
Most recent comment from Oliver:(In you case you need to translate gem elements plugin)
Knux0r
Center LogoClosed
TheGem (WPBakery)
Updated July 23, 2020 at 8:49am
2
Most recent comment from Michael:HI!
pls. use following css:
@media(max-width:767px){
#site-header .primary-navigation, #site-header #perspective-menu-buttons {
width: 10% !important;
}}
Logo size you can change as follows:
ALBERTO
Error plugin revsliderClosed
TheGem (WPBakery)
Updated July 23, 2020 at 7:22am
2
Most recent comment from Oliver:Hi,pls. provide wp-admin access, I'll check it out.
kollectif
DIAGRAMSClosed
TheGem (WPBakery)
Updated July 21, 2020 at 2:57pm
4
Most recent comment from Michael:Unfortunately, this is a standard part of the WPBakery Page Builder, and it works with JS.
Philipp Rollinger
Demo Content failsClosed
TheGem (WPBakery)
Updated July 21, 2020 at 12:10pm
12
Most recent comment from Michael:It's hard for me to say what caused the problem on your side. I didn't have any problems.Have a nice day!
impactmakers3200
Header transparency setting?Closed
TheGem (WPBakery)
Updated July 21, 2020 at 8:24am
2
Most recent comment from Oliver:HI!
pls. use following css:
body #site-header.fixed.shrink {
background-color: #fff;
}
kruzdesigner
homepage disappearClosed
TheGem (WPBakery)
Updated July 21, 2020 at 8:13am
4
Most recent comment from Oliver:Hi,Sorry for delay, can you check now?
Stefano Becheroni
Reset themeClosed
TheGem (WPBakery)
Updated July 20, 2020 at 10:34am
6
Most recent comment from Michael:You're welcome!Have a nice day!
gueshu
Bottom sticky bar on mobilesClosed
TheGem (WPBakery)
Updated July 20, 2020 at 8:59am
6
Most recent comment from Oliver:Hi,
I will add your request to our task manager.
Allan
Self hosted font installerClosed
TheGem (WPBakery)
Updated July 20, 2020 at 8:03am
11
Most recent comment from Oliver:You're welcome!
administration_hopeparis
Sold out on productClosed
TheGem (WPBakery)
Updated July 17, 2020 at 7:28am
4
Most recent comment from Oliver:You're welcome!
Fernando Piedra
Text language and words of the email confirmationClosed
TheGem (WPBakery)
Updated July 16, 2020 at 9:31am
4
Most recent comment from Oliver:Hi,Did you check it in the WooCommerce > Settings > Emails?
impactmakers3200
Blog Posts SidebarClosed
TheGem (WPBakery)
Updated July 15, 2020 at 2:57pm
10
Most recent comment from Michael:You're welcome!