Public Tickets
Hulusi Oflas
changing pictures and contentsClosed
TheGem (WPBakery)
Updated April 9, 2020 at 11:12am
5
Most recent comment from Oliver:Hi,Colleague replied in another ticket.
Favorire
LicenceClosed
TheGem (WPBakery)
Updated April 9, 2020 at 7:19am
4
Most recent comment from Oliver:Welcome!
progenygroup
Portfolio itemsClosed
TheGem (WPBakery)
Updated April 7, 2020 at 10:04am
2
Most recent comment from Michael:HI!Please read the documentation:https://codex-themes.com/thegem/documentation/#types-of-portfolio-items
odivan
Instagram galleryClosed
TheGem (WPBakery)
Updated April 7, 2020 at 9:44am
2
Most recent comment from Oliver:Hi,Sorry without the code changes in the gem elements plugin it's not possible. I I'll make it, my revisions will be removed after the next plugin update, it will be better to find third-par ...
jedanbaja
wpml in top areaClosed
TheGem (WPBakery)
Updated April 7, 2020 at 9:03am
6
Most recent comment from Oliver:Hi,Thank you. We're working on the header builder, will be in future theme updates.
Theodor Stoll
Wordpress 5.4Closed
TheGem (WPBakery)
Updated April 7, 2020 at 6:34am
2
Most recent comment from Oliver:Hi,Yes, sure
lailat
add patients portal to websiteClosed
TheGem (WPBakery)
Updated April 6, 2020 at 1:04pm
4
Most recent comment from Michael:Unfortunately, I don’t know exactly which functionality you need, so it’s hard for me to recommend something to you.
Jure Krašovic
Image moves away from top menuClosed
TheGem (WPBakery)
Updated April 6, 2020 at 12:49pm
2
Most recent comment from Oliver:Hi,Can you add few screenshots to describe what you need to remove?http://www.elektricne-polnilnice.si/?page_id=2378You need to make menu transparent on image?
sarantesak_47
Set style to blog category pageClosed
TheGem (WPBakery)
Updated April 6, 2020 at 11:40am
2
Most recent comment from Michael:HI!Please use these settings:
gsethkramer
Bug in public ticket search?Closed
TheGem (WPBakery)
Updated April 6, 2020 at 11:19am
2
Most recent comment from Oliver:Hi,Thank you for letting know, I will add ticket to the support system support.
moreiraangela
Color ChangeClosed
TheGem (WPBakery)
Updated April 6, 2020 at 7:57am
6
Most recent comment from Michael:You're welcome!Have a nice day!
bookyluv59
MenyClosed
TheGem (WPBakery)
Updated April 6, 2020 at 7:48am
2
Most recent comment from Oliver:Hi,Sorry, without the code changes - no, you need to edit template:/wp-content/themes/thegem/header.phpFor the safety future updates copy this file to the child theme before the editing.
gsethkramer
Plugin installationClosed
TheGem (WPBakery)
Updated April 6, 2020 at 7:16am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
ToOnytoO
Testimonial optionsClosed
TheGem (WPBakery)
Updated April 3, 2020 at 11:11am
3
Most recent comment from Oliver:Ok, thank you for letting know.
ahmed_zaki01
GEM IconsClosed
TheGem (WPBakery)
Updated April 3, 2020 at 8:43am
3
Most recent comment from Oliver:Hi,it's zoom issue, just click ctrl + 0 in the browser.