Public Tickets
dadotex
editing portfolioClosed
TheGem (WPBakery)
Updated April 2, 2020 at 8:02am
4
Most recent comment from Oliver:Ok, thank you for letting know
Miha Primožič
Editing blog excerptClosed
TheGem (WPBakery)
Updated April 1, 2020 at 8:33am
4
Most recent comment from Oliver:You're welcome!
usviktory2020
SliderClosed
TheGem (WPBakery)
Updated March 31, 2020 at 11:32am
1
Most recent comment from usviktory2020:Good afternoon. Help me please. I updated the plugins. slider Gem-cryptocoin does not work as before. What do I need to do to work as before? Where can I download the necessary plugins?
usviktory2020
The animation does not workClosed
TheGem (WPBakery)
Updated March 31, 2020 at 11:27am
3
Most recent comment from Michael:HI!
Please read this ticket:
https://codexthemes.ticksy.com/ticket/2344192
aliasgroup
FontsClosed
TheGem (WPBakery)
Updated March 30, 2020 at 3:57pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
underscape
LicenceClosed
TheGem (WPBakery)
Updated March 30, 2020 at 1:34pm
4
Most recent comment from Oliver:You're welcome and be safe!
0meg4
Header customizationClosed
TheGem (WPBakery)
Updated March 30, 2020 at 11:29am
11
Most recent comment from Michael:Please use Page Title options:
becklab
Social Icons in FooterClosed
TheGem (WPBakery)
Updated March 30, 2020 at 11:11am
2
Most recent comment from Oliver:Hi,give me FTP access, install and activate child theme
syzzle
Can Not Download TemplatesClosed
TheGem (WPBakery)
Updated March 30, 2020 at 8:52am
2
Most recent comment from Oliver:Hi,By downloading the WP Bakery own templates, you are trying to access their premium content (it is not our content), which is available only in a standalone license version of WP Bakery plugin. We h ...
onurcerik
Google pagespeedClosed
TheGem (WPBakery)
Updated March 30, 2020 at 8:51am
2
Most recent comment from Oliver:Hi,pls. take a look:Increasing Pagespeed
antoinet
APP FULLS SCREEN LANDINGClosed
TheGem (WPBakery)
Updated March 30, 2020 at 7:27am
4
Most recent comment from Michael:Please use this plugin:https://wordpress.org/plugins/onesignal-free-web-push-notifications/
Alexa
SliderClosed
TheGem (WPBakery)
Updated March 30, 2020 at 6:48am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of RevoSlider. We have included RevoSlider in our theme as a bundled plugin under developer license. This m ...
Dennis Khalil
random order stylized galleryClosed
TheGem (WPBakery)
Updated March 27, 2020 at 1:51pm
6
Most recent comment from Oliver:You're welcome!
Camille Hilditch
How to edit text on themeClosed
TheGem (WPBakery)
Updated March 26, 2020 at 2:27pm
6
Most recent comment from Michael:You're welcome!
SocialPepper
Revolution slider not working on Ipad 1Closed
TheGem (WPBakery)
Updated March 26, 2020 at 12:49pm
4
Most recent comment from Michael:Please contact us if you have any questions.