Public Tickets
philmenezes
Offline demo downloadClosed
TheGem (WPBakery)
Updated March 24, 2020 at 7:55am
2
Most recent comment from Oliver:Hi,Sorry?
SocialPepper
social media sharing icons in product pageClosed
TheGem (WPBakery)
Updated March 23, 2020 at 1:41pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
BillyBatson
Outdated WooCommerce TemplatesClosed
TheGem (WPBakery)
Updated March 23, 2020 at 11:24am
2
Most recent comment from Oliver:Hi,pls. wait a bit, today will be theme update with the templates for the new woo version.
crossvander
Update to WooCommerce 4Closed
Scalia
Updated March 20, 2020 at 9:33am
2
Most recent comment from Oliver:Hi,Yes, you can update, everything will be ok
MayaV
Woocommerce product slider not workingClosed
TheGem (WPBakery)
Updated March 18, 2020 at 9:36am
2
Most recent comment from Michael:HI!I don't see any problems.
MayaV
Shop - WooCommerce ProblemsClosed
TheGem (WPBakery)
Updated March 18, 2020 at 7:36am
14
Most recent comment from Michael:You're welcome!
ToOnytoO
SEO meta desciption / keywordsClosed
TheGem (WPBakery)
Updated March 17, 2020 at 11:31am
2
Most recent comment from Oliver:Hi,Sorry, no, you should use seo plugin to add it.
priayala4j
FooterClosed
TheGem (WPBakery)
Updated March 17, 2020 at 8:31am
2
Most recent comment from Michael:HI!1) I need a link to your site.2) This is image ID. Please read this article:https://www.templatemonster.com/help/wordpress-get-image-attachment-id-use-shortcode.html
Wildseed
backend changes not updatingClosed
Scalia
Updated March 16, 2020 at 12:32pm
10
Most recent comment from Michael:The menu is displayed on the right, I don't see any problems.
Add logos for different screen types, possibly on some devices, due to the lack of a logo, the menu shifts to the left.
nata987
Create a block with linkClosed
TheGem (WPBakery)
Updated March 16, 2020 at 9:22am
2
Most recent comment from Michael:HI!Unfortunately, in the theme there is no way to make the whole block a link, without additional code.
mminten
Featured image as title area backgroundClosed
TheGem (WPBakery)
Updated March 16, 2020 at 8:27am
2
Most recent comment from Michael:HI!Unfortunately, the theme doesn't have such an opportunity.
itechcoaching
License ExpirationClosed
TheGem (WPBakery)
Updated March 16, 2020 at 8:14am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
sivadigitalindia
Theme ActivationClosed
TheGem (WPBakery)
Updated March 13, 2020 at 12:36pm
7
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=HSEwlOgF914&feature=emb_logo
allinit
Countdown TimerClosed
TheGem (WPBakery)
Updated March 13, 2020 at 8:36am
2
Most recent comment from Michael:HI!Unfortunately, the time cannot be set. The countdown is until 00:00 server time.
liliaf
Portfolio reverse hoverClosed
TheGem (WPBakery)
Updated March 13, 2020 at 7:39am
8
Most recent comment from Michael:You're welcome!Have a nice day!