Public Tickets
Almina
Dividers - Urgent Help NeededClosed
TheGem (WPBakery)
Updated April 17, 2020 at 10:43am
2
Most recent comment from Michael:HI!These elements create an empty space in the block.
clint
Modify gallery image sizesClosed
TheGem (WPBakery)
Updated April 17, 2020 at 9:55am
6
Most recent comment from Oliver:Try to set sidebar layout in the gallery settings and check
Alexia Picon
Change the font : QuickfindersClosed
TheGem (WPBakery)
Updated April 17, 2020 at 9:23am
4
Most recent comment from Michael:You're welcome!
samUtopi
Post content now showing on mobileClosed
TheGem (WPBakery)
Updated April 17, 2020 at 8:15am
6
Most recent comment from Michael:You're welcome!Have a nice day!
Sophie
Plugin LayerSlider update Licence KeyClosed
Scalia
Updated April 16, 2020 at 2:16pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
Hemant
How to use vertical dividerClosed
TheGem (WPBakery)
Updated April 16, 2020 at 1:34pm
6
Most recent comment from Michael:This is just the margin between the columns.
Almina
DesignClosed
TheGem (WPBakery)
Updated April 16, 2020 at 11:30am
6
Most recent comment from Michael:You can change it as follows:
Almina
HelpClosed
TheGem (WPBakery)
Updated April 16, 2020 at 10:58am
2
Most recent comment from Michael:HI!Please read this ticket:https://codexthemes.ticksy.com/ticket/2363199/
bicNaranja
TheGem no works after migrationClosed
TheGem (WPBakery)
Updated April 15, 2020 at 2:25pm
2
Most recent comment from Oliver:Hi,pls. provide wp-admin and FTP access, I'll check it out,.
dg-servizi
FANCY STYLED BOXESClosed
TheGem (WPBakery)
Updated April 15, 2020 at 11:41am
6
Most recent comment from Michael:You're welcome!
editorialmundo
Issues with Featured Posts SliderClosed
TheGem (WPBakery)
Updated April 15, 2020 at 10:13am
2
Most recent comment from Michael:HI!The post you want to use in the Featured Posts Slider should use this setting.
cidddddd
Demo theme importClosed
TheGem (WPBakery)
Updated April 15, 2020 at 9:08am
4
Most recent comment from Oliver:Hi,You can import the page, nothing will be lost, just don't set checkbox "import theme options" in the import plugin.
Alexia Picon
Background TestimonialsClosed
TheGem (WPBakery)
Updated April 15, 2020 at 9:08am
4
Most recent comment from Oliver:OK, thank you for letting know
eomigoel
Slider revolution scroll buttonClosed
TheGem (WPBakery)
Updated April 14, 2020 at 2:27pm
6
Most recent comment from Oliver:You're welcome!
Marcus Kingsland
Social icon side barClosed
TheGem (WPBakery)
Updated April 14, 2020 at 11:56am
2
Most recent comment from Oliver:Hi,Sorry, we don't have such functionality in the theme, you need to add it manually via the code or use third-party plugin.