Public Tickets
genis
Problem update WP 5.5Closed
Codeus
Updated August 26, 2020 at 6:27am
10
Most recent comment from Oliver:Hi,Ok, thank you for letting know.
quickli
HeaderClosed
TheGem (WPBakery)
Updated August 25, 2020 at 8:14am
2
Most recent comment from Michael:HI!The width of the logo should be exactly 3 times the size of the logo in the settings.
langnaese
Adobe FontsClosed
TheGem (WPBakery)
Updated August 24, 2020 at 2:59pm
2
Most recent comment from Michael:HI!1) Upload the font you want via Self-hosted fonts setting. 2) Select this font in the Theme Options for the titles you want.
outlawzz
Same Height QuickfinderClosed
TheGem (WPBakery)
Updated August 24, 2020 at 11:48am
6
Most recent comment from Michael:You're welcome!
Gibbinold
Activation problemsClosed
TheGem(Elementor)
Updated August 24, 2020 at 11:47am
2
Most recent comment from Oliver:Hi, Replied in another ticket.
carlosmbx
I can't activate the menuClosed
TheGem (WPBakery)
Updated August 24, 2020 at 11:45am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
barbvig
Blog pageClosed
TheGem(Elementor)
Updated August 21, 2020 at 10:23am
2
Most recent comment from Michael:Hi!Please watch this video:and read the documentation:https://codex-themes.com/thegem/documentation/
Walltopia
Unable to locate and chenge lorem ipsumClosed
TheGem (WPBakery)
Updated August 21, 2020 at 7:32am
4
Most recent comment from Oliver:You're welcome!
laurancw
La página se ha corrompidoClosed
TheGem (WPBakery)
Updated August 21, 2020 at 6:32am
2
Most recent comment from Oliver:Ok, thank you for letting know
Jhun Lorenz Asna
FONT CDNClosed
TheGem (WPBakery)
Updated August 20, 2020 at 12:05pm
2
Most recent comment from Oliver:Hi,pls. give me link to your site.
eskilco
TheGem Block News 09Closed
TheGem (WPBakery)
Updated August 20, 2020 at 8:29am
2
Most recent comment from Michael:HI!1) Please use these settings:
joshuacavallo1
Blog questionClosed
TheGem(Elementor)
Updated August 19, 2020 at 8:47am
2
Most recent comment from Michael:HI!Yes, you can separately import the blog pages you want.Please watch this video (starting from the 2:00):
emi_py
queryClosed
Activation Problems in TheGem Theme.
Updated August 17, 2020 at 12:40pm
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license. We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you ca ...
yoann-lupe
Woocommerce Product Category PageClosed
TheGem (WPBakery)
Updated August 17, 2020 at 9:11am
2
Most recent comment from Michael:HI!Unfortunately, this is not possible on standard woocommerce category pages.
Yardan
How to update TheGem ThemeClosed
Activation Problems in TheGem Theme.
Updated August 17, 2020 at 6:21am
4
Most recent comment from Oliver:ok, thank you for letting know