Public Tickets
TMcellInc
PreloaderClosed
TheGem (WPBakery)
Updated June 8, 2020 at 9:36am
2
Most recent comment from Oliver:HI!
In order to change loader to your image, use this css:
#page-preloader.preloader-loaded .page-preloader-spin {
background-image: URL('URL_OF_THE_IMAGE'); background-size: cover; ...
rwmweco
demoClosed
TheGem (WPBakery)
Updated June 7, 2020 at 12:54pm
5
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
clgmedia
Blog posts default formatClosed
TheGem (WPBakery)
Updated June 5, 2020 at 6:32am
6
Most recent comment from Oliver:You're welcome!
RezNation
404 pageClosed
TheGem (WPBakery)
Updated June 4, 2020 at 8:14am
4
Most recent comment from Michael:You're welcome!
Alexia Picon
How to change the title of the comments section on an article - BlogClosed
TheGem (WPBakery)
Updated June 3, 2020 at 7:23am
6
Most recent comment from Oliver:You're welcome!
danididi1963
'read more' buttonClosed
TheGem (WPBakery)
Updated June 2, 2020 at 9:13am
8
Most recent comment from Oliver:Hi,Thank you for letting know
aykbaba
Newsletter and Contact us PartClosed
TheGem (WPBakery)
Updated June 1, 2020 at 9:58am
2
Most recent comment from Oliver:Hi,It's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
geekgreg
quickfinder and css idClosed
TheGem (WPBakery)
Updated June 1, 2020 at 9:03am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
pepsmac
testimonialsClosed
TheGem (WPBakery)
Updated May 29, 2020 at 10:03am
2
Most recent comment from Oliver:Hi,
The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings ( ...
Justin DiMucci
Vertical MenuClosed
TheGem (WPBakery)
Updated May 29, 2020 at 9:33am
7
Most recent comment from Michael:Please provide a link to your site.
emism
order of social icons in top areaClosed
TheGem (WPBakery)
Updated May 29, 2020 at 8:38am
4
Most recent comment from Oliver:Hi,
In your case will be better to add the icons in the template:
/wp-content/themes/thegem/top_area.php
(if you change the function, your changes will be removed after the theme update)
Before the ed ...
RodrigoFLC
I want to remove add to cart button on WooCommerce store pageClosed
TheGem (WPBakery)
Updated May 29, 2020 at 6:12am
8
Most recent comment from Oliver:You're welcome!
tmeitner
Featured Images Not ShowingClosed
TheGem (WPBakery)
Updated May 28, 2020 at 1:43pm
8
Most recent comment from Oliver:You're welcome!
vijaykumarkvl
Site loads Chinese page with random redirection - WP TheGem Theme Recurring IssueClosed
Activation Problems in TheGem Theme.
Updated May 28, 2020 at 9:46am
2
Most recent comment from Oliver:Hi,
Seems your site had been hacked, take a look:https://wordpress.org/support/article/faq-my-site-was-hacked/
Hugo
Default page options for new pages, posts & portfolio itemsClosed
TheGem (WPBakery)
Updated May 28, 2020 at 8:06am
2
Most recent comment from Michael:HI!First, set the options for creating posts and create all the necessary posts, and then change these settings and create the pages you need.