Public Tickets
KamisoriShears
Order Details ErrorClosed
TheGem (WPBakery)
Updated June 10, 2020 at 9:25am
5
Most recent comment from Oliver:Hi,pls. contact your hoster and ask him FTP access.
metricrate
How do I edit animated text on the front page?Closed
TheGem (WPBakery)
Updated June 9, 2020 at 1:44pm
4
Most recent comment from Michael:You're welcome!Have a nice day!
talkwp
Is tag page customizable?Closed
TheGem (WPBakery)
Updated June 9, 2020 at 10:43am
10
Most recent comment from Oliver:Hi,Without the code change - no...
Timo Müller
Change image sizeClosed
TheGem (WPBakery)
Updated June 8, 2020 at 10:46am
2
Most recent comment from Oliver:Hi,Here is code example:
function thegem_image_sizes_new($sizes) {
$sizes['thegem-blog-default"'] = array(500, 500, true);
return $sizes;
}
add_filter( 'thegem_image_sizes' ...
creativchile
actualizacionClosed
TheGem (WPBakery)
Updated June 8, 2020 at 10:42am
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
TMcellInc
PreloaderClosed
TheGem (WPBakery)
Updated June 8, 2020 at 9:36am
2
Most recent comment from Oliver:HI!
In order to change loader to your image, use this css:
#page-preloader.preloader-loaded .page-preloader-spin {
background-image: URL('URL_OF_THE_IMAGE'); background-size: cover; ...
rwmweco
demoClosed
TheGem (WPBakery)
Updated June 7, 2020 at 12:54pm
5
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposit ...
clgmedia
Blog posts default formatClosed
TheGem (WPBakery)
Updated June 5, 2020 at 6:32am
6
Most recent comment from Oliver:You're welcome!
RezNation
404 pageClosed
TheGem (WPBakery)
Updated June 4, 2020 at 8:14am
4
Most recent comment from Michael:You're welcome!
Alexia Picon
How to change the title of the comments section on an article - BlogClosed
TheGem (WPBakery)
Updated June 3, 2020 at 7:23am
6
Most recent comment from Oliver:You're welcome!
danididi1963
'read more' buttonClosed
TheGem (WPBakery)
Updated June 2, 2020 at 9:13am
8
Most recent comment from Oliver:Hi,Thank you for letting know
aykbaba
Newsletter and Contact us PartClosed
TheGem (WPBakery)
Updated June 1, 2020 at 9:58am
2
Most recent comment from Oliver:Hi,It's custom footer, take a look:https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
geekgreg
quickfinder and css idClosed
TheGem (WPBakery)
Updated June 1, 2020 at 9:03am
4
Most recent comment from Michael:Please contact us if you have any questions.Have a nice day!
pepsmac
testimonialsClosed
TheGem (WPBakery)
Updated May 29, 2020 at 10:03am
2
Most recent comment from Oliver:Hi,
The problem in SSL, after you activate it you need to set https connection instead of the http in the general options, after the change, click save in the theme options to apply your settings ( ...
Justin DiMucci
Vertical MenuClosed
TheGem (WPBakery)
Updated May 29, 2020 at 9:33am
7
Most recent comment from Michael:Please provide a link to your site.