Public Tickets
javierffsesmero
ACTIVATION KEYClosed
TheGem (WPBakery)
Updated December 19, 2019 at 6:43pm
1
Most recent comment from javierffsesmero:I am trying to activate my license but the message appears “You have exceeded the max. number of activations”. Which is the reason? I don’t have any website with this activation key.
Andreas
“go back to top” button diasspearsClosed
TheGem (WPBakery)
Updated December 19, 2019 at 12:04pm
4
Most recent comment from Oliver:Hi,pls. let me know when the site will be online, I'll check it out.
Andreas
Login mask/page for restricted website accessClosed
TheGem (WPBakery)
Updated December 19, 2019 at 12:03pm
4
Most recent comment from Oliver:Hi,Yes, you should use third-party plugin.
marketingvietwind
Update themeClosed
TheGem (WPBakery)
Updated December 19, 2019 at 11:53am
2
Most recent comment from Oliver:Hi,Take a look:Updating Theme and Plugins
Hélène Acard
Smooth scroll effectClosed
TheGem (WPBakery)
Updated December 18, 2019 at 1:48pm
4
Most recent comment from Michael:You're welcome! Have a nice day!
paolotome
default page option for postClosed
TheGem (WPBakery)
Updated December 18, 2019 at 9:46am
2
Most recent comment from Michael:H!IUnfortunately, this setting is only for new articles. Existing articles need to be edited separately.
Claudia
Woocommerce single pageClosed
TheGem (WPBakery)
Updated December 18, 2019 at 7:39am
4
Most recent comment from Oliver:You're welcome!
PatGallagher04
Change Text Color in Mini CartClosed
TheGem (WPBakery)
Updated December 16, 2019 at 2:44pm
6
Most recent comment from Michael:You're welcome!Have a nice day!
Balamurugan Ramamurthy
HTML Replacement for PHPClosed
TheGem (WPBakery)
Updated December 16, 2019 at 1:15pm
2
Most recent comment from Oliver:Hi, pls. check the tutorial
1) Import the desired page or concept
2) Install httrack website copier
https://www.httrack.com/page/2/en/index.html
3) Start copying the site using the httrack command
4 ...
Celeste Appleton
top area menuClosed
TheGem (WPBakery)
Updated December 16, 2019 at 8:27am
2
Most recent comment from Michael:HI!Please use these settings:
DrSav
Leave a commentClosed
TheGem (WPBakery)
Updated December 16, 2019 at 8:17am
2
Most recent comment from Oliver:Hi,the simplest way will the change it in the template:/wp-content/themes/thegem/comments.phpline 54For the safety feature updates copy this file to the child theme before the editing.
Nerea
Events CalendarClosed
TheGem (WPBakery)
Updated December 16, 2019 at 7:48am
2
Most recent comment from Oliver:Hi,You can use this plugin:https://wordpress.org/plugins/the-events-calendar/There shouldn't be any problems..
Jose
Some dudeClosed
TheGem (WPBakery)
Updated December 16, 2019 at 6:32am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY.p ...
Amit
Local Font UploadClosed
TheGem (WPBakery)
Updated December 13, 2019 at 1:41pm
9
Most recent comment from Michael:Unfortunately, an extra field cannot be added to the widget.Try to use the Custom Footer.https://www.youtube.com/watch?v=ADDfmPGjGl0&feature=emb_logo
German
javascript errorClosed
TheGem (WPBakery)
Updated December 13, 2019 at 12:45pm
6
Most recent comment from Oliver:Sorry, it's not our plugin, waiting of the WPBakery update.