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Public Tickets

alecoelhomartin [Footer] Hide iconClosed   TheGem (WPBakery)   Updated October 5, 2019 at 10:24am   4 Most recent comment from Oliver:You're welcome! Muhammad Wahaj Zafar Theme InstallationClosed   TheGem (WPBakery)   Updated October 4, 2019 at 1:21pm   6 Most recent comment from Oliver:Sorry, can't say you anything without the access. alecoelhomartin [Testimonial] increasing font sizeClosed   TheGem (WPBakery)   Updated October 4, 2019 at 6:57am   2 Most recent comment from Oliver:Ok, thank you for letting know CLYMAA CustomizationClosed   TheGem (WPBakery)   Updated October 3, 2019 at 7:11am   2 Most recent comment from Michael:HI!Please read the documentation https://codex-themes.com/thegem/documentation/Also please edit these settings: Anita Stefanovsky sticky headerClosed   TheGem (WPBakery)   Updated October 2, 2019 at 2:13pm   10 Most recent comment from Oliver:You're welcome! Foxtrotgolf Changing header background colorClosed   TheGem (WPBakery)   Updated October 2, 2019 at 7:35am   2 Most recent comment from Michael:HI!Please disable this setting on your page. websourcecrew Portfolio Items are 404Closed   TheGem (WPBakery)   Updated October 2, 2019 at 6:32am   3 Most recent comment from Oliver:Ok, thank you for letting know sviluppo_la4 category pageClosed   Scalia   Updated September 30, 2019 at 9:53am   2 Most recent comment from Oliver:HI! Without the code changes it's not possible to change default layout. You need to edit template: /wp-content/themes/thegem/index.php Example of changing default style you can see in the temp ... MilanWulf Logo Position and alternative Menu/HeaderClosed   TheGem (WPBakery)   Updated September 30, 2019 at 8:38am   4 Most recent comment from Michael:Please install the Child theme:https://codex-themes.com/thegem/documentation/#installing-child-themeAnd you need to use /wp-content/themes/thegem-child/functions.php file. threeam Logo shrinking on scrollClosed   TheGem (WPBakery)   Updated September 30, 2019 at 6:39am   4 Most recent comment from Oliver:Welcome! Justin Young Ajax error when installing demoClosed   TheGem (WPBakery)   Updated September 30, 2019 at 6:37am   2 Most recent comment from Oliver:Hi,At first pls. check your PHP settings:Recommended PHP Settings lindsayriann Pricing TablesClosed   TheGem (WPBakery)   Updated September 30, 2019 at 6:36am   2 Most recent comment from Oliver:Hi,pls. provide the wp-admin access aeuphelia woo cart running out of frame on mobileClosed   TheGem (WPBakery)   Updated September 27, 2019 at 12:06pm   8 Most recent comment from Michael:You're welcome!Have a nice day! samiranich MobileClosed   TheGem (WPBakery)   Updated September 27, 2019 at 10:29am   4 Most recent comment from Michael:You're welcome!Please contact us if you have any questions. KamisoriShears Theme IssueClosed   TheGem (WPBakery)   Updated September 27, 2019 at 6:39am   4 Most recent comment from Michael:1) pls. use following css: @media(max-width:767px){ .woocommerce .woocommerce-cart-form.responsive .cart-item .gem-table .shop_table td.product-price, .woocommerce .woocommerce-cart-form.responsive ...