Public Tickets
Daly
Header thinnerClosed
TheGem (WPBakery)
Updated September 9, 2019 at 7:05am
2
Most recent comment from Oliver:Hi,pls. add the logo and let me know.
bkcphoto
Overlay Menu OpacityClosed
TheGem (WPBakery)
Updated September 6, 2019 at 1:57pm
9
Most recent comment from Michael:You're welcome!
Toogoodtobetrue
colour on mobileClosed
TheGem (WPBakery)
Updated September 6, 2019 at 12:10pm
2
Most recent comment from Michael:HI!Sorry, I don't see this problem on your site:
cocoon network
unable to edit the templateClosed
TheGem (WPBakery)
Updated September 6, 2019 at 10:49am
3
Most recent comment from Oliver:Ok, thank you for letting know
mmh2005
how to add the slider revolution slides to the translated arabic pageClosed
TheGem (WPBakery)
Updated September 6, 2019 at 9:10am
3
Most recent comment from Oliver:Hi,in the page settings, set disable here:
mmh2005
RTL Arabic Language issuesClosed
TheGem (WPBakery)
Updated September 6, 2019 at 9:07am
11
Most recent comment from Oliver:Ok, thank you for letting know
interhelp
Translate CounterClosed
TheGem (WPBakery)
Updated September 6, 2019 at 7:09am
2
Most recent comment from Michael:HI!You need to translate the TheGem elements plugin.
Claire Finn
top area button modificationClosed
TheGem (WPBakery)
Updated September 6, 2019 at 7:05am
2
Most recent comment from Michael:HI!The only way is to use a child theme and change the /wp-content/themes/thegem/top_area.php file, line 18.
Pedro Scharrff
IconesClosed
TheGem (WPBakery)
Updated September 5, 2019 at 1:02pm
4
Most recent comment from Michael:Please use a 100% browser scale.
Atesoftware
Update - best practiseClosed
TheGem (WPBakery)
Updated September 5, 2019 at 12:01pm
6
Most recent comment from Oliver:You have old theme version, there is no this feature, after the update auto - update will be activated.
Pensley
Demo ImportClosed
TheGem (WPBakery)
Updated September 5, 2019 at 8:05am
3
Most recent comment from Oliver:Ok, thank you for letting know
Anne Atkinson
responsivenessClosed
TheGem (WPBakery)
Updated September 5, 2019 at 7:04am
2
Most recent comment from Michael:HI!
1) pls. use following css:
@media(max-width:1212px){
.vc_column-inner.vc_custom_1567624525921 {
background: none !important;
}}
2) Unfortunately, this function only works if there is a link.
studiointake
Blog ExcerptClosed
TheGem (WPBakery)
Updated September 5, 2019 at 6:55am
2
Most recent comment from Michael:HI!Please use these settings:
joshbrickey
FAQ Toggle not workingClosed
TheGem (WPBakery)
Updated September 4, 2019 at 2:37pm
4
Most recent comment from Oliver:no, this button give JS error. not valid to have / after the #
dontaco2000
CSS animation is brokenClosed
TheGem (WPBakery)
Updated September 4, 2019 at 8:48am
2
Most recent comment from Michael:Hi! Unfortunately CSS animations don't work on type 'Page as fullscreen vertical slider' pages.This is due to the fact that the row doesn't have a certain height and depends on th ...