Public Tickets
pnichols
License removalClosed
TheGem (WPBakery)
Updated August 8, 2019 at 6:31am
4
Most recent comment from Oliver:You're welcome!
mohloko
add text and change color overlay itemClosed
TheGem (WPBakery)
Updated August 6, 2019 at 1:30pm
8
Most recent comment from Michael:You're welcome! Have a nice day!
outlawzz
Content of row gets lost in tablet viewClosed
TheGem (WPBakery)
Updated August 6, 2019 at 11:31am
4
Most recent comment from Michael:You're welcome!
Gergely Jutasi
Activation problemClosed
Activation Problems in TheGem Theme.
Updated August 6, 2019 at 10:52am
2
Most recent comment from Oliver:Hi,We don't have such code in the theme, pls. create new ticket in thegem category with wp-admin and FTP access, we'll check your install.
A3user
Footer Size and infoClosed
TheGem (WPBakery)
Updated August 6, 2019 at 7:20am
3
Most recent comment from Oliver:Ok, thank you for letting know
kayindasakwanda
White space under sliderClosed
Scalia
Updated August 6, 2019 at 7:16am
2
Most recent comment from Michael:HI!
pls. use following css:
.sc-slideshow > * {
min-height: auto !important;
}
Erick Alejandro Alvarez Molina
Footer ColumnsClosed
TheGem (WPBakery)
Updated August 6, 2019 at 7:02am
2
Most recent comment from Michael:HI!
Please use Custom Footer:
https://www.youtube.com/watch?v=ADDfmPGjGl0
Bccsite
PortfolioClosed
TheGem (WPBakery)
Updated August 6, 2019 at 6:25am
10
Most recent comment from Michael:Each item portfolio is a separate image in the gallery. You can read the documentation here:https://codex-themes.com/thegem/documentation/#portfolioshttps://codex-themes.com/thegem/documentation/#port ...
Sarah Hawkins
FontsClosed
TheGem (WPBakery)
Updated August 5, 2019 at 2:24pm
8
Most recent comment from Oliver:Hi,pls. create the separate ticket with wp-admin access.
abolmagd
number of activationClosed
TheGem (WPBakery)
Updated August 5, 2019 at 1:31pm
2
Most recent comment from Oliver:Hi,
According the Envato rules you can have only 1 live install on the license.
We allow to have the 1 development copy on the dev sub domain, so the URL should be dev.sitename.com , also you can ...
luvindiya
Product TileClosed
TheGem (WPBakery)
Updated August 5, 2019 at 12:23pm
7
Most recent comment from Oliver:You're welcome!
patrickpss
translate Plugins TheGem Theme Elements thegem.potClosed
TheGem (WPBakery)
Updated August 5, 2019 at 10:50am
10
Most recent comment from Oliver:You're welcome!
tdellaringa
Post titleClosed
Scalia
Updated August 5, 2019 at 8:55am
2
Most recent comment from Oliver:Hi,Can you make screenshot how it should look like?
merakida
logo slider in thegem themeClosed
TheGem (WPBakery)
Updated August 5, 2019 at 8:52am
2
Most recent comment from Oliver:Hi,You can use clients shortcode to make this:https://codex-themes.com/thegem/documentation/#clients
larssahl
Page WidgetsClosed
TheGem (WPBakery)
Updated August 5, 2019 at 7:28am
5
Most recent comment from Michael:Please contact us if you have any questions.