Public Tickets
ybservice
Adding select language in the menuClosed
TheGem (WPBakery)
Updated June 18, 2019 at 7:06am
2
Most recent comment from Oliver:Hi,We're using WPML plugin on our demo:https://codex-themes.com/thegem/documentation/#WPML
kcs2012
number counter does not appear on scroll like it does for demoClosed
TheGem (WPBakery)
Updated June 17, 2019 at 3:55pm
2
Most recent comment from kcs2012:FIXEDhad to enable lazy loading
Paul Wilson
Logo usageClosed
Scalia
Updated June 17, 2019 at 9:27am
2
Most recent comment from Paul Wilson:sorry wrong reply. Ignore this
Thomas Brons
Delete all The Gem branded contentClosed
TheGem (WPBakery)
Updated June 17, 2019 at 8:10am
2
Most recent comment from Oliver:Hi,Sorry?
hyperioninsights
Cannot download themeClosed
TheGem (WPBakery)
Updated June 15, 2019 at 4:53am
1
Most recent comment from hyperioninsights:I tried downloading the theme. I waited 30 minutes and it still didn't download. I tried multiple times over an hour an was unable to download the theme a single time. Then I got a notification ...
MEHMET ALTINOK
edit textClosed
TheGem (WPBakery)
Updated June 14, 2019 at 7:53am
2
Most recent comment from Oliver:Hi,
It's Quickfinders, pls. take a look:
https://codex-themes.com/thegem/documentation/#quickfinders
photman52
Social icon barClosed
TheGem (WPBakery)
Updated June 13, 2019 at 11:27am
4
Most recent comment from Michael:Welcome! Have a nice day!
ybservice
wpbakery not workingClosed
TheGem (WPBakery)
Updated June 13, 2019 at 6:20am
2
Most recent comment from Oliver:Hi,Replied in another ticket.
ybservice
WPBakery pluginClosed
TheGem (WPBakery)
Updated June 13, 2019 at 6:19am
2
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access, can you set the site to any test hosting?
Eli Hayes
Ajax error on demo loadClosed
TheGem (WPBakery)
Updated June 13, 2019 at 6:17am
3
Most recent comment from Oliver:Ok, thank you for letting know.
Peter
Displaced cart buttonClosed
TheGem (WPBakery)
Updated June 12, 2019 at 11:38am
4
Most recent comment from Oliver:You're welcome!
kcs2012
Logo not displayingClosed
TheGem (WPBakery)
Updated June 11, 2019 at 1:02pm
4
Most recent comment from Oliver:You're welcome!
harunaysu
Options FrameworkClosed
TheGem (WPBakery)
Updated June 11, 2019 at 10:56am
4
Most recent comment from Oliver:You're welcome!
paulcipha
Mobile Menu Links not clickableClosed
TheGem (WPBakery)
Updated June 11, 2019 at 7:39am
6
Most recent comment from Michael:Welcome! Have a nice day!
rachel-tmg
Logo not showingClosed
TheGem (WPBakery)
Updated June 11, 2019 at 6:54am
2
Most recent comment from Oliver:Hi,
Seems like the problem in the https. You need to change http to the https in the WP general settings, here:
After you set it, you need to click save in the theme options.