Public Tickets
Rizwan Shahzad
Issues with changesClosed
TheGem (WPBakery)
Updated August 19, 2019 at 1:00pm
4
Most recent comment from Oliver:You're welcome!
pmansir3
PortolioClosed
TheGem (WPBakery)
Updated August 19, 2019 at 11:23am
2
Most recent comment from Oliver:Hi,Sorry, can't say you anything without the access, can you set the site to any temp hosting?
Karthiga
So many Issues On The WebsiteClosed
TheGem (WPBakery)
Updated August 19, 2019 at 11:18am
2
Most recent comment from Oliver:Replied in another ticket.
Heidi
updateClosed
TheGem (WPBakery)
Updated August 19, 2019 at 9:38am
1
Most recent comment from Heidi:sorry, already solved
marissaw934
Logo won't work on themeClosed
TheGem (WPBakery)
Updated August 19, 2019 at 8:50am
5
Most recent comment from Oliver:Ok, thank you for letting know.
Patrick
TheGem Demo ImportClosed
TheGem (WPBakery)
Updated August 19, 2019 at 8:35am
9
Most recent comment from [deleted]:Hi,thanks for the info, have a nice day !
Ahansome
social media footerClosed
TheGem (WPBakery)
Updated August 16, 2019 at 11:22am
4
Most recent comment from Oliver:You're welcome!
Arun
Same Page LoadingClosed
TheGem (WPBakery)
Updated August 16, 2019 at 9:14am
3
Most recent comment from Arun:Thanks!. Please Close the Chat
mietek144
Adding header & footer to Fullscreen scrollingClosed
TheGem (WPBakery)
Updated August 16, 2019 at 8:18am
2
Most recent comment from [deleted]:Hi,1) You need to create it as a new slide (MAKING VERTICAL SLIDER WEBSITE)https://codex-themes.com/thegem/documentation/video-tutorials/2) Unfortunately, it can not be done, because the page is not s ...
diegocen
DESIGN THE THEMEClosed
TheGem (WPBakery)
Updated August 16, 2019 at 8:09am
2
Most recent comment from Oliver:Hi,pls. take a look:https://www.youtube.com/watch?v=HSEwlOgF914https://codex-themes.com/thegem/documentation/https://codex-themes.com/thegem/documentation/video-tutorials/
david akinrimsi
ERROR ON SITEClosed
TheGem (WPBakery)
Updated August 15, 2019 at 1:43pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin reposi ...
Marco Thiele
Chrome no longer displays the logoClosed
TheGem (WPBakery)
Updated August 15, 2019 at 11:57am
7
Most recent comment from Oliver:You're welcome!
adriana araujo
installing the church themeClosed
TheGem (WPBakery)
Updated August 15, 2019 at 10:47am
2
Most recent comment from [deleted]:Hi, pls. check the video tutorials (Installation & Demo Import)https://codex-themes.com/thegem/documentation/video-tutorials/
Luke
WooCommerce CompatibilityClosed
TheGem (WPBakery)
Updated August 15, 2019 at 8:50am
5
Most recent comment from Oliver:You're welcome!
Apoorv
Not Able to Change Footer TextClosed
TheGem (WPBakery)
Updated August 15, 2019 at 8:34am
2
Most recent comment from [deleted]:Hi,
Please provide the wp-admin access. We will try to inspect problem on your site.