Public Tickets
gbagency
can't install demosClosed
TheGem (WPBakery)
Updated May 17, 2018 at 8:02am
4
Most recent comment from Oliver:Hi,The problem in your php settings, pls. take a look:Recommended PHP SettingsAlso you need to set the php version at least 5.6Then you need to make data base reset and start gem import plugin again.Y ...
ENtemplates
TopArea button Text & Link for different pages (ID)Closed
TheGem (WPBakery)
Updated May 17, 2018 at 7:36am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access
Neil Snow
Safari is not rendering the same as ChromeClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:32pm
11
Most recent comment from Neil Snow:I resolved this by making a backup copy of the entire project and install on a new wp environment. Thanks.
Amandeep Sandhu
Top area issue of themeClosed
TheGem (WPBakery)
Updated May 16, 2018 at 3:36pm
4
Most recent comment from Michael:Welcome! Have a nice day!
ProclaimDigital
page titleClosed
TheGem (WPBakery)
Updated May 16, 2018 at 3:19pm
2
Most recent comment from Michael:HI! Please read this article:http://codex-themes.com/thegem/documentation/#setting-custom-background
itsmvk
Using a custom logo with a different aspect ratioClosed
TheGem (WPBakery)
Updated May 16, 2018 at 1:45pm
4
Most recent comment from [deleted]:To use text instead logo you need to change or replace thegem_print_logo function.
Try to use this css fix:
body #site-header.fixed.shrink .header-style-3 #primary-menu.no-responsive > li {
p ...
avarmaavarma
demo import fails - ajax errorClosed
Cryption
Updated May 16, 2018 at 9:08am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access, we'll check.
RomanUfa
layer sliderClosed
TheGem (WPBakery)
Updated May 16, 2018 at 8:59am
2
Most recent comment from Oliver:Hi,You try to use a premium feature, which is available only in a standalone license version of LayerSlider. We have included LayerSlider in our theme as a bundled plugin under developer license. This ...
laurenaudience
How do I change the order of clientsClosed
TheGem (WPBakery)
Updated May 16, 2018 at 8:21am
2
Most recent comment from Michael:HI!Please use this setting:
dineshika
Hamburger menu icon not displayed in mobile, but viewd in the tabsClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:41am
5
Most recent comment from Oliver:Welcome!
joshua
wordpress warning bug at certain filesClosed
Cryption
Updated May 15, 2018 at 12:51pm
2
Most recent comment from [deleted]:Hi,
Please share admin and ftp access. We will try to inspect and fix problem on your site.
thierryINI
The Church One pageClosed
TheGem (WPBakery)
Updated May 15, 2018 at 11:53am
4
Most recent comment from Oliver:Thank you so much! Feel free to contact us if you need help.
Ali afzal
individual page logo colorClosed
TheGem (WPBakery)
Updated May 14, 2018 at 11:36am
7
Most recent comment from Ali afzal:thumbs up
filizinadresi
Localization troubleClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:33am
2
Most recent comment from [deleted]:Hi,Please check:
vitorlintomen
Transparent Menu All The WayClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:28am
2
Most recent comment from Oliver:HI!
pls. use following css:
body #site-header.fixed.shrink .menu-item-logo a img.default {
opacity: 1;
}
body #site-header.fixed.shrink .menu-item-logo a img.small {
opacity: 0;
}
bo ...