Public Tickets
dineshika
Hamburger menu icon not displayed in mobile, but viewd in the tabsClosed
TheGem (WPBakery)
Updated May 16, 2018 at 7:41am
5
Most recent comment from Oliver:Welcome!
joshua
wordpress warning bug at certain filesClosed
Cryption
Updated May 15, 2018 at 12:51pm
2
Most recent comment from [deleted]:Hi,
Please share admin and ftp access. We will try to inspect and fix problem on your site.
thierryINI
The Church One pageClosed
TheGem (WPBakery)
Updated May 15, 2018 at 11:53am
4
Most recent comment from Oliver:Thank you so much! Feel free to contact us if you need help.
Ali afzal
individual page logo colorClosed
TheGem (WPBakery)
Updated May 14, 2018 at 11:36am
7
Most recent comment from Ali afzal:thumbs up
filizinadresi
Localization troubleClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:33am
2
Most recent comment from [deleted]:Hi,Please check:
vitorlintomen
Transparent Menu All The WayClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:28am
2
Most recent comment from Oliver:HI!
pls. use following css:
body #site-header.fixed.shrink .menu-item-logo a img.default {
opacity: 1;
}
body #site-header.fixed.shrink .menu-item-logo a img.small {
opacity: 0;
}
bo ...
alfred
Overlay contact form?Closed
TheGem (WPBakery)
Updated May 14, 2018 at 8:23am
2
Most recent comment from Oliver:Hi,
1. Here is example for adding fancybox block:
Link
[Shortcode]
And add this css:
#link {display: none}
You can use row html shortcode for adding this code.
FGraphix
Default PaddingClosed
Cryption
Updated May 14, 2018 at 8:17am
2
Most recent comment from Oliver:Hi,pls. give me link to the page where you need to remove it and provide the wp-admin access.
timkornoelje
iconsClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:11am
7
Most recent comment from Oliver:Welcome!
Ali afzal
portfolio item iconClosed
TheGem (WPBakery)
Updated May 14, 2018 at 8:07am
4
Most recent comment from Oliver:Hi,Sorry for delay,it's portfolio types, pls. take a look:http://codex-themes.com/thegem/documentation/#portfolio-items
Jenny
Next step button not workingClosed
TheGem (WPBakery)
Updated May 14, 2018 at 7:52am
7
Most recent comment from Oliver:Hi,
I replied in your first ticket.
vitorlintomen
Mobile looks awfulClosed
TheGem (WPBakery)
Updated May 14, 2018 at 6:55am
2
Most recent comment from Oliver:HI!
here is an example of CSS for controlling font size for mobile:
@media (max-width: 1000px) {
h1, .title-h1 {
line-height: 30px !important;
font-size: ...
alfred
Pricing tableClosed
TheGem (WPBakery)
Updated May 14, 2018 at 6:49am
8
Most recent comment from Oliver:HI!
here is an example of CSS for controlling font size for mobile:
@media (max-width: 1000px) {
h1, .title-h1 {
line-height: 30px !important;
font-size: ...
Guillaume
account menu icon near hamburger iconClosed
TheGem (WPBakery)
Updated May 12, 2018 at 5:48pm
2
Most recent comment from [deleted]:HI!
Sorry, by default it's not possible. It's requires some
code changes (it's not a couple lines of
code).
We would be glad to help you and assist you in resolving your
issues, however ...
kjune13
Ajax Error while importing demo contentClosed
TheGem (WPBakery)
Updated May 12, 2018 at 8:16am
2
Most recent comment from Oliver:Hi,At first pls. check your php settings:Recommended PHP Settings