Public Tickets
radek182
Layer Slider not workingClosed
TheGem (WPBakery)
Updated May 2, 2018 at 7:03am
3
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Sarah
how to change Social linksClosed
Cryption
Updated May 1, 2018 at 1:18pm
1
Most recent comment from Sarah:Hello I dont find the option to change these links or words Please anyone let me know how to change them Thank you
Jemma Pollari
Previewing fonts in the themeClosed
TheGem (WPBakery)
Updated April 30, 2018 at 9:56pm
3
Most recent comment from Jemma Pollari:I found a work-around, sort of: view the fonts on font.google.com and test them there before choosing them on the site.
ohgrace
footerClosed
Cryption
Updated April 30, 2018 at 10:23am
2
Most recent comment from Michael:Hi, sorry, not quite sure what do you mean.
sethherbert
WPML Template translationClosed
TheGem (WPBakery)
Updated April 28, 2018 at 7:11am
17
Most recent comment from sethherbert:Please ignore my last I have found it and apologise for the confusion. Thanks for the support Max.
Svp17
Adding/Altering Social Media IconsClosed
TheGem (WPBakery)
Updated April 27, 2018 at 1:07pm
6
Most recent comment from Oliver:pls. wait I'll make the article.
Hatton
URLClosed
TheGem (WPBakery)
Updated April 27, 2018 at 11:57am
4
Most recent comment from Michael:Welcome!Please contact us if you have any questions.
Harkirat
LayerSlider license has been deactivated on siteClosed
Codeus
Updated April 27, 2018 at 8:35am
2
Most recent comment from [deleted]:Hi,For updating plugin follow next instructions:1. Deactivate Codeus theme (activate other).2. Deactivate and remove plugin that you want to update.3. Activate theme and install necessary plugins.
setobely
How do I change the color of this line?Closed
TheGem (WPBakery)
Updated April 27, 2018 at 8:16am
2
Most recent comment from Michael:HI! You can change color as follow:
setobely
News & Blog ModuleClosed
TheGem (WPBakery)
Updated April 27, 2018 at 7:49am
2
Most recent comment from Oliver:Hi,
We recommend to use Loco Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file languages/thegem.pot or xx_YY ...
Svp17
Breadcrumb slug not updated with slug changeClosed
TheGem (WPBakery)
Updated April 27, 2018 at 6:15am
2
Most recent comment from Oliver:Hi,
You need to translate it, we recommend to use Logo Translate plugin for the theme translation or you can translate theme manually with .po file, pls. follow the instructions:
1. Take file lan ...
collinslegal
Visual Composer Plugin IssueClosed
TheGem (WPBakery)
Updated April 26, 2018 at 8:08pm
2
Most recent comment from Svp17:Visual Composer changed branding recently and WPBakery is the same product
jpujolcat Pujol
5 column quickfinderClosed
TheGem (WPBakery)
Updated April 26, 2018 at 2:23pm
3
Most recent comment from jpujolcat Pujol:Thank you very much!!!
lexVZ
Update cart button not workingClosed
TheGem (WPBakery)
Updated April 26, 2018 at 10:57am
9
Most recent comment from Oliver:You're welcome!
Karin Zoutenbier
Error on my websiteClosed
TheGem (WPBakery)
Updated April 26, 2018 at 6:56am
7
Most recent comment from Oliver:Thank you!