Public Tickets
sushil100018
404 when updating main menuClosed
TheGem (WPBakery)
Updated April 16, 2018 at 7:47am
5
Most recent comment from Oliver:Hi,The problem in your php settings:http://www.naasonepal.com/info.phppls. take a look:Recommended PHP SettingsAlso you need to set php version at least 5.6
Courtney Jo Young
WOOCOMMERCEClosed
TheGem (WPBakery)
Updated April 16, 2018 at 6:50am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin and FTP access.
ckroner
Google Analytics CodeClosed
TheGem (WPBakery)
Updated April 13, 2018 at 8:30am
2
Most recent comment from Oliver:Hi,
You need to copy file:
/wp-content/themes/thegem/footer.php
to the child theme and add your code after the line 87:
Or you can use this plugin:
https://wordpress.org/plugins/google-analyt ...
Eilerp
product activation was canceledClosed
TheGem (WPBakery)
Updated April 13, 2018 at 6:51am
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme. All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
Cathrin Truchan
LicenseClosed
TheGem (WPBakery)
Updated April 12, 2018 at 2:02pm
4
Most recent comment from Oliver:Welcome!
minimeGermany
Paralax Effect in Footer and RowsClosed
Cryption
Updated April 12, 2018 at 1:19pm
5
Most recent comment from Oliver:Hi,pls. check now.
ysnbulut
Slider Revolution Plugin Activation ?Closed
TheGem (WPBakery)
Updated April 11, 2018 at 1:26pm
2
Most recent comment from Oliver:HI!
You don't need to activate any plugins included in the theme.
All of the plugins included and required / recommended in our themes are being regularly updated via our own plugin repository ...
KangoKendall
Pricing Table FontsClosed
TheGem (WPBakery)
Updated April 11, 2018 at 11:42am
11
Most recent comment from Oliver:Welcome!
ekn
Portfolio BugClosed
TheGem (WPBakery)
Updated April 11, 2018 at 10:34am
5
Most recent comment from ekn:Thank you :)
ahmedask
preloaderClosed
TheGem (WPBakery)
Updated April 11, 2018 at 7:55am
4
Most recent comment from Oliver:Hi, you can hide slideshow preloader with this CSS:
.slideshow-preloader {
display: none !important;
}
camilabl
How do I create a page in the non-clickable menu?Closed
TheGem (WPBakery)
Updated April 11, 2018 at 6:57am
2
Most recent comment from Oliver:Hi,
1. Go to the Appearance > Menus
2. Add Custom Link with any link.
3. In the menu remove the link and save menu.
midwestbonsai
one-click importClosed
TheGem (WPBakery)
Updated April 11, 2018 at 6:42am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access.
florianjdsgn
How to change Title bar background by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:35pm
2
Most recent comment from Michael:HI!You need use this setting:
mohammedbayram
I'm having a problem with revolution slider translationsClosed
TheGem (WPBakery)
Updated April 10, 2018 at 12:33pm
2
Most recent comment from Oliver:Hi,Sorry, we don't provide support with the WPML plugin, pls. contact to this plugin support team.
florianjdsgn
Display Futured Content image by defaultClosed
TheGem (WPBakery)
Updated April 10, 2018 at 8:51am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin,FTP access and install pls. child theme.