Public Tickets
Karlson_Montenegro
mobile headerClosed
TheGem (WPBakery)
Updated May 28, 2018 at 2:45pm
10
Most recent comment from Oliver:Hi,Thank you for letting know.
Linda Bookhardt
Blank PageClosed
Scalia
Updated May 28, 2018 at 1:14pm
9
Most recent comment from Linda Bookhardt:Thanks Max. I have WP Bakery so finally found it and applied:)
Ida Catharina Larsen
Downloading demo contentClosed
TheGem (WPBakery)
Updated May 28, 2018 at 10:33am
2
Most recent comment from Oliver:Hi,At first pls. check your php settings:Recommended PHP Settings
raza
how to change header and footer in rtl directionClosed
TheGem (WPBakery)
Updated May 28, 2018 at 8:39am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
cooogos
Custom iconsClosed
TheGem (WPBakery)
Updated May 28, 2018 at 8:05am
6
Most recent comment from Oliver:Feel free to contact us if you need help.
maplemoose
top white areaClosed
TheGem (WPBakery)
Updated May 28, 2018 at 8:05am
6
Most recent comment from Oliver:Hi!
pls. use following css:
.block-content {
padding-top: 30px;
}
misterthree
Image sizesClosed
TheGem (WPBakery)
Updated May 28, 2018 at 8:03am
7
Most recent comment from Oliver:Hi,Your natural size of the logo is 2226px. pls. follow the instructions:Upload your logo for desktop screens here. Pls note: if you wish to achieve best quality on retina screens, your logo size shou ...
boujujeromerenovation
Can't modify site's pagesClosed
TheGem (WPBakery)
Updated May 28, 2018 at 6:38am
2
Most recent comment from Oliver:Hi,pls. provide the wp-admin access
onzulin
I have set up a storeClosed
TheGem (WPBakery)
Updated May 26, 2018 at 10:18am
2
Most recent comment from Oliver:Hi,The problem in your theme version, you're using 3.0.6 version, it's very old. pls. update the theme to last version and everything should work fine.Updating a theme
lexVZ
Update CartClosed
TheGem (WPBakery)
Updated May 25, 2018 at 7:38pm
4
Most recent comment from lexVZ:Solved the issue. I'm sorry. A child theme file made the button fail.Thanks for looking in to this! (:
Steven Pashkoff
removing buttonsClosed
TheGem (WPBakery)
Updated May 25, 2018 at 3:31pm
4
Most recent comment from Oliver:pls. take a look:http://codex-themes.com/thegem/documentation/#visual-composerYou need click edit shortcode in the visual composer
zakarya_ch
iconsClosed
TheGem (WPBakery)
Updated May 25, 2018 at 2:38pm
4
Most recent comment from Oliver:Hi,Sorry, without the code changes it's not possible, you need to edit template:/wp-content/themes/thegem/top_area.phpDefault icons list you can see here:http://codex-themes.com/thegem/wp-content/them ...
mermis
How to HIDE date in footer newsClosed
TheGem (WPBakery)
Updated May 25, 2018 at 9:02am
4
Most recent comment from Oliver:Feel free to contact us if you need help.
tsulatsitamim
broken iconClosed
TheGem (WPBakery)
Updated May 25, 2018 at 7:05am
4
Most recent comment from Oliver:Welcome!
mermis
Feautre RequestClosed
TheGem (WPBakery)
Updated May 24, 2018 at 2:28pm
6
Most recent comment from Oliver:Ok.